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Sales Support CoordinatorMedical Mutual of Ohio • United States
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Sales Support Coordinator

Medical Mutual of Ohio
  • US
    United States
  • US
    United States
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About

Sales Support Coordinator
Provides administrative support to assigned Sales Consultant(s). Serves as the first line of communication between the client, prospect, broker or consultant for questions and inquiries. Responsibilities: Supports Sales Consultant for prospecting and all areas related to business acquisition (Benefits Quote Requests, account worksheets, certificate, and Summary Plan Description (SPD) review, WebBen system creation and review system maintenance, group reporting, etc.). Organizes and coordinates details related to successful group implementation with internal departments and business distribution channels. Mines and logs information related to Sales in Goldmine and other resources as directed. Maintains knowledge of healthcare environment and impact MMO product and processes and maintains an active Ohio Department of Insurance (ODI) licensing status. Performs other duties as assigned. Qualifications: Sales Support Coordinator Associate Degree in Business Administration or related field. Equivalent combination of education and experience directly related to the role may substitute for a degree. 2 years support experience in a financial services, health insurance, customer service or related environment. Technical Skills and Knowledge: Knowledge of health insurance products and sales and service operations (underwriting, stop loss, benefit plan design, funding). Intermediate Microsoft Office skills (Excel, Word and Power Point). Senior Sales Support Coordinator Associate Degree in Business Administration or related field. Equivalent combination of education and experience directly related to the role may substitute for a degree. 4 years support experience in a financial services, health insurance, customer service or related environment. Technical Skills and Knowledge: Knowledge of health insurance products and sales and service operations (underwriting, stop loss, benefit plan design, funding). Intermediate Microsoft Office skills (Excel, Word and Power Point). Possesses a solid knowledge base of Underwriting rating principals, funding arrangements and renewal developments. Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes: We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. Discounts at many places in and around town, just for being a Medical Mutual team member. The opportunity to earn cash rewards for shopping with our customers. Business casual attire, including jeans. Employee bonus program. 401(k) with company match up to 4% and an additional company contribution. Health Savings Account with a company matching contribution. Excellent medical, dental, vision, life and disability insurance
insurance is what we do best, and we make affordable coverage for our team a priority. Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. Career development programs and classes. Mentoring and coaching to help you advance in your career. Tuition reimbursement up to $5,250 per year, the IRS maximum. Diverse, inclusive and welcoming culture with Business Resource Groups. Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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