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Director of Operations and Human ResourcesBuilding Bridges Across the River • Washington, Utah, United States
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Director of Operations and Human Resources

Building Bridges Across the River
  • US
    Washington, Utah, United States
  • US
    Washington, Utah, United States
Apply Now

About

Director of Human Resources & Operations
Position Overview
The Director of Human Resources & Operations is a key leadership position that supports the
Executive Vice President by leading all human resources functions and comprehensive safety
initiatives across the organization. This role serves as the organization's chief HR officer and
leads both employee safety programs and campus-wide safety protocols, reporting directly to
the Executive Vice President and working collaboratively with department leaders to ensure
exceptional employee experience, organizational effectiveness, and a safe environment for all
stakeholders.
Key Responsibilities
Human Resources Leadership (Primary Responsibility)
Talent Acquisition & Management
• Lead all recruitment efforts, including job posting, candidate screening, interviewing, and
selection processes
• Develop and implement comprehensive onboarding programs for new employees
• Create and manage employee retention strategies and career development pathways
• Oversee succession planning and internal talent pipeline development
• Manage relationships with recruiting agencies and employment platforms
Compensation & Benefits Administration
• Design and administer competitive compensation structures and salary bands
• Manage benefits programs, including health insurance, retirement plans, and employee
wellness initiatives
• Conduct regular market analysis to ensure competitive positioning
• Oversee payroll coordination and compensation-related compliance
• Administer leave policies (FMLA, PTO, sick leave, etc.)
Performance Management & Employee Development
• Design and implement performance review systems and evaluation processes
• Create employee development programs, training initiatives, and skill-building
opportunities
• Facilitate goal-setting frameworks aligned with organizational objectives
• Manage performance improvement plans and employee coaching initiatives
• Oversee leadership development and management training programs
Employee Relations & Workplace Culture
• Serve as primary point of contact for employee concerns, grievances, and conflict
resolution
• Investigate and resolve workplace disputes and employee relations issues
• Conduct exit interviews and analyze turnover data to improve retention
• Lead employee engagement initiatives and workplace culture enhancement programs
• Facilitate team-building activities and recognition programs
• Manage employee communication strategies and internal feedback mechanisms
Policy Development & Compliance
• Develop, update, and maintain employee handbook and HR policies
• Ensure compliance with all federal, state, and local employment laws (EEOC, ADA,
FLSA, etc.)
• Manage HR-related legal matters and coordinate with legal counsel as needed
• Maintain personnel files and ensure confidentiality of employee records
• Oversee I-9 verification, background checks, and employment eligibility processes
• Stay current on employment law changes and implement necessary policy updates
HR Systems & Analytics
• Manage HRIS (Human Resource Information System) and employee database
• Generate HR metrics and analytics to inform strategic decision-making
• Track and report on key HR indicators (turnover, time-to-hire, employee satisfaction,
etc.)
• Develop HR dashboards and regular reporting for senior leadership
Employee Safety Programs (Primary Responsibility)
• Develop and implement comprehensive workplace safety programs and protocols for all
employees
• Lead mandatory safety training programs for new hires and ongoing employee education
• Create role-specific safety training for employees based on job functions and risk
exposure
• Conduct regular employee safety meetings and communication campaigns
• Train supervisors and managers on safety leadership and incident prevention
• Oversee ergonomic assessments and workplace accommodation processes for
employee safety
• Manage employee safety equipment and personal protective equipment (PPE) programs
• Investigate workplace incidents, accidents, and near-misses involving employees
• Maintain OSHA compliance and manage reporting requirements for employee-related
incidents
• Manage workers' compensation claims and return-to-work programs
Campus-Wide Safety Programs (Work with Facilities Manager)
• Develop and implement comprehensive campus-wide safety protocols for employees,
visitors, partners, and community members
• Conduct regular safety audits and risk assessments across all campus facilities and
grounds
• Ensure campus security systems, access controls, and surveillance are properly
maintained
• Coordinate with facilities management on building safety, fire prevention, and hazard
mitigation
• Oversee campus emergency notification systems and communication protocols
• Develop campus visitor safety procedures and sign-in protocols
• Lead safety initiatives for campus events, community programs, and public gatherings
• Coordinate with local law enforcement and emergency services on campus safety
matters
• Manage campus-wide emergency supplies, first aid stations, and AED programs
Regulatory Compliance & Emergency Preparedness
• Ensure organizational compliance with all safety regulations, building codes, and
accessibility requirements
• Coordinate safety inspections and maintain compliance documentation for campus
facilities
• Develop and maintain comprehensive safety manuals and standard operating
procedures
• Lead campus-wide emergency preparedness planning and business continuity for safety
incidents
• Conduct emergency drills (fire, active threat, natural disaster) and preparedness training
for all campus occupants
• Create and update emergency response and evacuation procedures
• Develop and maintain emergency action plans for various scenarios
• Coordinate with local emergency services and regulatory agencies
• Maintain emergency contact systems and crisis communication protocols
• Develop and update pandemic preparedness and response plans
• Ensure compliance with health department requirements and public safety mandates
Safety Culture & Risk Management
• Foster a culture of safety awareness across the entire campus community
• Develop safety recognition programs and incentive initiatives
• Create safety committees with employee and stakeholder representation
• Conduct risk assessments for new programs, events, and facility changes
• Review and update safety policies in response to incidents or regulatory changes
• Track and analyze safety metrics, incident trends, and leading indicators
• Prepare safety reports for senior leadership and Board of Directors
Operational Support Responsibilities
IT & Facilities Coordination
• Support EVP in employee technology onboarding and equipment provisioning
• Coordinate workspace setup and facility accommodations for new hires
• Assist with space planning and workplace design initiatives
• Support vendor management for HR-related services and safety equipment
• Ensure safety considerations are integrated into facility planning and improvements
Events & Community Engagement Support
• Provide HR and safety support for organizational events and community programs
• Coordinate volunteer management and background check processes for events
• Ensure comprehensive safety protocols are in place for all community engagement
activities
• Conduct safety briefings for event staff and volunteers
• Support employee volunteer programs and community service initiatives
• Develop event-specific safety plans and emergency procedures
Board & Partner Relations Support
• Prepare HR reports and safety metrics for Board of Directors presentations
• Attend Partners Meetings when HR or safety topics are on the agenda
• Provide HR and compliance expertise to support partnership initiatives
• Support EVP in developing operational reports that include HR and safety data
• Brief board committees on safety incidents, workers' compensation, and risk mitigation
Strategic Planning & Cross-Functional Collaboration
• Serve on leadership team and contribute to organizational strategic planning
• Collaborate with department heads on workforce planning and organizational design
• Support EVP with special projects and strategic initiatives
• Participate in budget planning for HR and safety-related expenses
• Partner with finance on headcount planning and compensation budgeting
• Integrate safety considerations into all operational planning processes
Qualifications
Required:
• Bachelor's degree in Human Resources, Business Administration, Occupational Safety,
or related field
• 7+ years of progressive HR leadership experience
• Demonstrated experience developing and implementing comprehensive safety programs
• Professional HR certification (PHR, SPHR, or SHRM-CP/SCP) preferred
• Strong knowledge of employment law and HR compliance requirements
• Strong knowledge of OSHA regulations and workplace safety standards
• Proven track record in employee relations and conflict resolution
• Experience conducting safety training and emergency preparedness drills
Preferred:
• Master's degree in HR, Business, Safety Management, or related field
• Dual certifications in HR (SHRM/HRCI) and Safety (OSHA, CSP, CHST, or similar)
• Experience in nonprofit or mission-driven organizations with public-facing campuses
• HRIS implementation and management experience
• Change management and organizational development expertise
• Crisis management and emergency response training
Core Competencies
• Strategic thinking with operational execution excellence
• Exceptional interpersonal and communication skills
• Strong analytical and problem-solving abilities
• High emotional intelligence and discretion
• Detail-oriented with strong organizational skills
• Ability to manage multiple priorities and competing deadlines
• Collaborative leadership style with team-building capabilities
• Commitment to diversity, equity, and inclusion principles
• Proactive risk management mindset
• Calm and decisive in emergency situations
Reporting Structure
Reports to: Executive Vice President
Direct Reports: HR Generalist/Administrator, Campus Operations Administrator
Key Relationships: Executive Vice President, CEO, Department Directors, Board Committees,
Facilities Manager, Campus Partners
This position plays a vital role in creating exceptional employee experience while ensuring the
highest standards of safety for employees, visitors, and all campus community members. The
ideal candidate will be a strategic HR leader who can balance compassionate employee support
with comprehensive safety leadership, campus operations and regulatory compliance
Requirements
Qualifications
Required:
• Bachelor's degree in Human Resources, Business Administration, Occupational Safety,
or related field
• 7+ years of progressive HR leadership experience
• Demonstrated experience developing and implementing comprehensive safety programs
• Professional HR certification (PHR, SPHR, or SHRM-CP/SCP) preferred
• Strong knowledge of employment law and HR compliance requirements
• Strong knowledge of OSHA regulations and workplace safety standards
• Proven track record in employee relations and conflict resolution
• Experience conducting safety training and emergency preparedness drills
Preferred:
• Master's degree in HR, Business, Safety Management, or related field
• Dual certifications in HR (SHRM/HRCI) and Safety (OSHA, CSP, CHST, or similar)
• Experience in nonprofit or mission-driven organizations with public-facing campuses
• HRIS implementation and management experience
• Change management and organizational development expertise
• Crisis management and emergency response training
Core Competencies
• Strategic thinking with operational execution excellence
• Exceptional interpersonal and communication skills
• Strong analytical and problem-solving abilities
• High emotional intelligence and discretion
• Detail-oriented with strong organizational skills
• Ability to manage multiple priorities and competing deadlines
• Collaborative leadership style with team-building capabilities
• Commitment to diversity, equity, and inclusion principles
• Proactive risk management mindset
• Calm and decisive in emergency situations
Reporting Structure
Reports to: Executive Vice President
Direct Reports: HR Generalist/Administrator, Campus Operations Administrator
Key Relationships: Executive Vice President, CEO, Department Directors, Board Committees,
Facilities Manager, Campus Partners
This position plays a vital role in creating exceptional employee experience while ensuring the
highest standards of safety for employees, visitors, and all campus community members. The
ideal candidate will be a strategic HR leader who can balance compassionate employee support
with comprehensive safety leadership, campus operations and regulatory compliance
Benefits
FULL TIME POSITION WITH BENEFITS.
  • Washington, Utah, United States

Languages

  • English
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