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- Bristol, England, United Kingdom
- Bristol, England, United Kingdom
About
Location:
Bristol-Bath area
Salary:
£30,000 – £35,000 DOE
Employment Type:
(Full Time, Permanent) Working Monday to Friday, working every 3rd Saturday.About the Client
KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment.
About the Role
This role offers the successful candidate the opportunity to become an integral part of the internal sales support team. You will be responsible for managing customer enquiries, processing orders, maintaining client relationships, and supporting wider business operations to ensure a seamless customer experience.
Key Responsibilities:
Handle inbound customer enquiries, providing pricing and product information
Resolve customer complaints and queries professionally and efficiently
Process sales orders, prepare quotations, and track deliveries
Proactively follow up on leads and identify opportunities for upselling and cross-selling
Maintain strong client relationships and accurately update CRM systems with customer interactions
Work closely with external sales, procurement, and logistics teams to ensure customer requirements are met
Deliver consistently high levels of customer service and support
Requirements / Skills:
Previous experience within a sales support, customer service, or commercial role
Exceptional verbal and written communication skills with a customer-first mindset
Good IT skills, including Microsoft Office and CRM systems
Strong organisational skills and attention to detail
Ability to multitask and work effectively within a busy environment
Positive, proactive, and team-oriented approach
What’s on Offer:
Competitive salary
Full-time permanent opportunity
Supportive and collaborative team environment
Opportunity to develop within a growing business
How to Apply
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on
(phone number removed)
.
KBB Recruitment are acting as the employment agency for this position
Languages
- English
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