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Operations Control - Training Co-ordinatorGallagher • London, England, United Kingdom
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Operations Control - Training Co-ordinator

Gallagher
  • GB
    London, England, United Kingdom
  • GB
    London, England, United Kingdom
Apply Now

About

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.
You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview
At Gallagher, we’re looking for a Senior Associate – Training to play a key role in strengthening operational excellence across our Specialty business. This is an exciting opportunity to design and deliver impactful training that supports regulatory compliance, risk management, and business transformation.
You will be responsible for coordinating, creating, and delivering high-quality training that enhances understanding of operational controls, regulatory requirements, and policy updates. You’ll also support onboarding and major change initiatives, including system rollouts, by ensuring colleagues are equipped with the knowledge they need to succeed.
How you'll make an impact
Manage and maintain a structured training calendar across the Specialty business Design and deliver engaging training on operational controls, risk management, and regulatory requirements Support onboarding by developing effective induction programmes and learning pathways Drive consistency in training approach, content, and delivery across business units Partner with stakeholders and subject matter experts to identify and address training needs Support rollout of key change initiatives, including new systems and platforms Maintain accurate training records and monitor completion and engagement Gather feedback and continuously improve training content and delivery Promote awareness of key policies, controls, and regulatory expectations
About You
Experience delivering or coordinating training within an operational, risk, compliance, or insurance environment Strong understanding of operational controls, regulatory frameworks, and policy governance Confident presenting complex information in a clear, engaging way Excellent organisational skills, with the ability to manage multiple priorities Strong stakeholder engagement and collaboration skills Proactive, adaptable, and able to work independently High attention to detail and commitment to accuracy Desirable: Experience in insurance, broking, or underwriting environments Experience supporting onboarding, change programmes, or system rollouts Relevant professional qualifications (insurance, risk, or L&D)
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with
. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
  • London, England, United Kingdom

Languages

  • English
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