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About
Employment Type: Full-time
Contract Type: US - Full Time
Job Family: Sales
Experience Level (for career site): Early Professional
Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
We are looking for a Counter Sales Supervisor to join our Mayer team in Birmingham, AL!
Summary:
The Counter Sales Supervisor is responsible for ensuring the counter sales team provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Participates in the hiring of new employees, and responsible for training and assigning daily work activities.
What You'll Do:
Provide leadership and direct supervision to a?team?of counter sales employees to achieve the highest possible levels of customer service
Participate in all aspects of hiring new employees. Responsible for training and coordinating daily activities
In conjunction with the Branch Manager, responsible for the counter sales budget and profitability
Responsible for driving electrical distribution sales for our counter business and developing new and existing customer relationships
Responsible for daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
Stay informed and educated on product knowledge
May fill in for counter sales employees, other warehouse roles, and make deliveries as needed
Perform other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
5+ years of customer service, sales, branch, or related?experience
2+ years of leadership experience preferred
Valid Driver's License
Certification to operate forklift, hand truck, pallet jack and other warehouse equipment preferred
High School or GED - Required
Knowledge, Skills & Abilities
Electrical product knowledge and experience; including lighting, switchgear, controls, and electrical commodities?preferred
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
Familiarity with automated order entry systems & PCs running Windows-based software
Ability to manage and understand Profit & Loss (P&L) for the counter budget
Must be service oriented, self-motivated, dependable, possess excellent leadership skills, and customer service skills
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Ability to handle difficult situations and problem solve
Excellent written and verbal communication skills
Ability to manage schedules, prioritize and multi-task
Strong organizational skills?
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
Walk: Must be able to move about inside/outside office or work location - Constantly - at least 51%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly - at least 51%
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
Up to 10 pounds - Constantly - at least 51%
Up to 25 pounds - Frequently - 21% to 50%
Up to 50 pounds - Occasionally - up to 20%
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
Handles or works with potentially dangerous equipment - Occasionally - up to 20%
Travels to offsite locations - Occasionally - up to 20%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Languages
- English
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