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Associate - CTHerban Quality Control / Point Management • Norwalk, California, United States
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Associate - CT

Herban Quality Control / Point Management
  • US
    Norwalk, California, United States
  • US
    Norwalk, California, United States
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About

Associate

At Shangri-La, we are building something special. We are a multi state cannabis company focused on creating safe, compliant, and genuinely great dispensary experiences for both our customers and our teams. We move fast, we hold high standards, and we take a lot of pride in what we are building. If you like being part of a team that cares about doing things the right way and having a little fun while doing it, you will fit right in.

As an Associate, you are the face of the dispensary. You are the first impression, the product guide, and a big part of what keeps customers coming back. Your goal is to make every customer feel welcomed, confident, and taken care of while keeping things compliant, efficient, and running smoothly behind the scenes.

You are someone who notices the little things and takes pride in getting them right. You like staying busy and being part of a fast paced environment. You naturally keep things organized and look for ways to make them better. You are comfortable talking to people and making recommendations. You take ownership and follow through without needing constant direction. If you are reading this thinking yep that is me, keep going.

Helping customers and keeping it compliant: Greet every customer with a friendly and professional attitude. Check and scan IDs accurately and consistently. Make sure every interaction is safe, compliant, and aligned with expectations.

Talking products and driving sales: Help customers find products that fit their needs and preferences. Stay up to date on products, effects, and promotions. Suggest add ons when it makes sense and enhances the experience. Support store goals such as AOV, UPT, and overall customer satisfaction.

Keeping the store looking good: Restock and organize the sales floor. Keep displays clean, neat, and visually appealing. Help maintain a space that feels welcoming and well put together.

Supporting inventory and accuracy: Assist with inventory counts and audits. Help check in deliveries and verify products and quantities. Follow processes to ensure inventory accuracy and compliance.

Being a strong teammate: Maintain a positive and respectful environment. Step in where needed and support the team. Help create a workplace people enjoy being part of.

Total compensation & benefits: Base pay $17.00 per hour Approximately 40 hours per week Estimated annual base pay of $35,360. Additional earnings: Tips average around $4 per hour, approximately $8,320 per year Monthly bonus potential up to $2,400 per year Product testers valued around $3,600 per year Employee discount of 20 percent, estimated value around $900 per year. Benefits: Health insurance with 50 percent company contribution, approximately $62 per month Dental insurance with 50 percent company contribution, approximately $13 per month Vision insurance fully covered by the company, approximately $4 per month Paid time off of 56 hours annually (accrued), approximately $952 in value Sick time off of 40 hours annually (accrued), approximately $680. Estimated total compensation approximately $53,160 per year.

What we are looking for: Strong customer service and communication skills. Ability to work in a fast paced, team oriented environment. Attention to detail and reliability. Comfortable following processes and maintaining compliance. Meets all state requirements to work in a dispensary.

Why Shangri-La: We are growing and there is real opportunity to grow with us. Clear expectations and structured operations. A team that works hard, supports each other, and keeps things real.

Equal opportunity employer: Shangri-La is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to any protected status.

  • Norwalk, California, United States

Languages

  • English
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