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About
Job Description
Location: Onsite in Plano, TX - 4 days onsite and 1 day remote Compensation: $90,000-$100,000 annually + bonus
JOB DESCRIPTION Our client in Plano, TX is looking for an Internal Sales Supervisor.
The Internal Sales Supervisor (ISS) is a pivotal leadership role responsible for driving performance, accountability, and operational excellence within the internal sales function. Leading a team of Internal Sales Executives, the ISS translates commercial strategy into daily execution—ensuring high-quality lead conversion, disciplined pipeline management, and exceptional customer engagement. Acting as both a coach and escalation point, this role plays a direct part in revenue growth, customer retention, and the seamless alignment between sales, marketing, and technical teams
REQUIRED SKILLS AND EXPERIENCE How you will make an impact: • Build a high-performing internal sales team by coaching, developing, and holding ISEs accountable to KPIs that drive consistent lead conversion and pipeline growth. • Strengthen revenue performance by ensuring disciplined lead qualification, accurate forecasting, and proactive pipeline management across the team. • Improve operational excellence by driving CRM accuracy, enforcing SOP adherence, and identifying process improvements that increase efficiency and visibility. • Elevate the customer experience by acting as the escalation point for complex queries and ensuring timely, professional follow-up that builds trust and retention. • Align daily execution with commercial strategy by translating national sales objectives into clear team priorities, measurable goals, and focused activity. • Provide actionable insights to senior leadership by analyzing performance data, market trends, and customer feedback to refine sales strategy and improve conversion quality.
What we are looking for: • A proven leader who can motivate, coach, and develop an inside sales team within a structured, KPI-driven B2B environment. • Commercially minded professional with strong experience in lead qualification, pipeline management, and sales process execution. • Highly organized operator who can balance leadership responsibilities with hands-on sales involvement when required. • Data-driven decision maker comfortable with CRM systems, reporting, forecasting, and performance analysis. • Strong communicator and collaborator who can align internal sales with Area Sales Managers, Marketing, and Technical Services to drive seamless execution.
Languages
- English
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