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Customer service medewerker parttime
- Tilburg, North Brabant, Netherlands
- Tilburg, North Brabant, Netherlands
About
Ben jij een sterke communicator met een scherp oplossend vermogen en gevoel voor service? Krijg jij energie van contact met klanten en leveranciers en weet je ook in drukke momenten het overzicht te bewaren? Dan is dit jouw kans.
Als Customer Service Medewerker ben jij hét aanspreekpunt en het visitekaartje van de organisatie. Je ondersteunt een grote retailklant en staat dagelijks in contact met hun netwerk van leveranciers. Jij zorgt ervoor dat vragen snel, duidelijk en professioneel worden afgehandeld — en dat iedereen zich gehoord voelt.
• Je beantwoordt telefonisch en via andere kanalen vragen van leveranciers
• Je denkt actief mee en komt met passende oplossingen
• Je schakelt soepel tussen verschillende systemen en interne afdelingen
• Je verwerkt gegevens en acties nauwkeurig in de systemen
• Je blijft rustig en effectief, ook bij piekmomenten of ad-hoc situaties
Wat wij zoeken- Communicatief sterk in de Engelse taal
- Klantgericht, vriendelijk en professioneel
- Stressbestendig, snel kunnen schakelen en probleemoplossend vermogen
- Administratieve verwerking van de gegevens en informatie
- Adviseren van klanten en het bedenken van passende oplossingen voor problemen
- Je beantwoordt telefonisch en via andere kanalen vragen van leveranciers
Klein, hecht team met een informele werksfeer
Wat wij bieden- Afwisselende baan in een dynamische werkomgeving
- Veel flexibiliteit in werkdagen en -tijden, bv. 5 halve dagen, 3 hele dagen of 3 hele en 1 halve dag
- Werktijden tussen u
Languages
- English
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