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Outside Recovery Associate
- Vincennes, Indiana, United States
- Vincennes, Indiana, United States
About
The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading delivery trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers.
- Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
- Collect customer signatures for load out tickets to confirm successful transactions.
- Perform "load outs" for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
- Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
- Ensure accurate pricing of products for customer convenience.
- Keep the parking lot, corral, and designated areas clean and well-maintained.
- Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
- Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
- Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
- Participate in cross-training for flexibility in various departments and responsibilities.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
- Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
- Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
- Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
- Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
- Ability to operate independently without direct oversight.
- Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.
- Ability to stand and/or walk for long periods of time.
- Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively.
- Ability to use a ladder, pallet jack, and/or a forklift.
- Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).
- Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Languages
- English
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