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Customer Service Advisor
- Darlington, England, United Kingdom
- Darlington, England, United Kingdom
About
Where:Â EE Darlington (Senhouse Road)
Full time:Â PermanentÂ
Salary:Â ÂŁ26,116.00 rising to ÂŁ26,738.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: ÂŁ13.35 per hour rising to ÂŁ13.66 per hour at 9 months in role
Start date: July 2026Â
Why this job matters
If youâre a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. Weâll give you training on the rest so youâre ready to talk confidently about all our products and services.
We donât do âhard salesâ. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in {Darlington} .
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Weâre here to support you in being successful, meaning weâll do everything we can to make sure you donât miss that appointment or can look after your family in an emergency. Just a few ways weâre doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
Whatâs in it for you?
- A great starting salary of ÂŁ26,116 rising to ÂŁ26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP â Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carerâs leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband â saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and weâll support you in achieving the career you want.
- Season Ticket Travel Loan â giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, weâve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Languages
- English
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