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Financial Services Specialist
- Anjou, Québec, Canada
- Anjou, Québec, Canada
About
Key responsibilities
- Explain insurance, loan, and car warranty options to customers in simple, easy-to-understand terms.
- Lead, coach, and develop a team of financial services professionals to deliver excellent service.
- Manage the end-to-end process of financing and insurance sales, including paperwork and documentation.
- Build strong relationships with customers to identify needs and suggest suitable products.
- Collaborate with the sales team to structure thoughtful, customer-centered financing and protection plans.
- Set goals, monitor performance, and implement improvements to meet or exceed targets.
- Ensure all activities comply with legal requirements and dealership policies.
- Provide ongoing training on product knowledge and customer service best practices.
What we offer
- Competitive compensation with incentives.
- Comprehensive benefits package.
- Opportunities for training and career development.
- A supportive, team-oriented work environment within a prestigious brand.
- Modern showroom facilities and a collaborative, professional culture.
- Minimum of three years of experience in a related role within automotive sales or financial services.
- Proven ability to explain products clearly and build trust with customers.
- Strong customer service orientation with excellent communication skills in French; English is an asset.
- High level of integrity and attention to compliance and accuracy.
- Comfortable with basic computer systems and handling paperwork.
- Demonstrated success in meeting sales targets and delivering results.
- Ability to work well with a team and adapt to a fast-paced environment.
Languages
- English
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