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Customer Support Specialist (m/w/d)
- Friedrichsdorf, Hesse, Germany
- Friedrichsdorf, Hesse, Germany
About
AVESKA | Sales Solutions GmbH, in Friedrichsdorf bei Frankfurt am Main, ist eine B2B Tele Sales Agentur die hochprofessionelle Vertriebsunterstützung für Midrange und Enterprise Unternehmen im IT-Bereich leistet. Seit 2011 stehen bei uns Kundenorientierung, Beratung und Qualität an erster Stelle und sorgen aktuell mit über 20 Mitarbeitern für ein stetiges, organisches Wachstum.
Für die Erweiterung unseres Teams in Friedrichsdorf suchen wir ab sofort einen
Customer Support Specialist (m/w/d)
zur Unterstützung unseres administrativen Bereichs.
- Erstellung von Monatsübersichten und Reportings
- Betreuung der Kunden-Accounts
- Terminmanagement
- Bearbeitung der Kundenfeedbacks
- Eskalationsmanagement und Qualitätssicherung
- Allgemeine Büroorganisation und Kundenempfang
- Abgeschlossene kaufmännische Berufsausbildung, z. B. als Kaufmann/-frau für Büromanagement oder Groß- und Außenhandelsmanagement
- Auch Quereinsteiger sind bei uns herzlich willkommen
- Teamfähigkeit sowie ausgeprägte Kundenorientierung zeichnen Sie aus
- Zuverlässigkeit sowie Pflichtbewusstsein zählen zu Ihren Stärken
- Ausgeprägte Kommunikationsfähigkeit
- Gute MS-Office-Kenntnisse
- Sehr gute Deutschkenntnisse und Ausdrucksweise
- Cobra-Kenntnisse sind von Vorteil
- Abwechslungsreiche und herausfordernde Aufgaben
- Arbeit in einem innovativen, dynamischen Team
- Modernes und freundliches Arbeitsumfeld
- Individuelle Entwicklungschancen
- Flache Hierarchien und kurze Entscheidungswege
- Konstruktive Teamatmosphäre
Finanzielle Benefits:
- Attraktives Gehalt, leistungsgerechte Vergütung, überdurchschnittliche Bezahlung
Work-Life-Balance:
- Flexible Arbeitszeiten
- Homeoffice
Soziale Benefits:
- Regelmäßige Mitarbeiterevents
- Angenehmes Betriebsklima
- Wertschätzendes Miteinander
- Starker Zusammenhalt
- Offene Feedback-Kultur
Wohlbefinden und Verpflegung:
- Helle und moderne Arbeitsräume
- Spezielle Getränke, z. B. vielfältiges Angebot von Kaffee und Wasser
Arbeitsweg und Standort:
- Gute Verkehrsanbindung (Bus & Bahn)
- Zentrale Innenstadtlage
- Kostenlose Parkplätze
- Gewerbegebiet an der Autobahn A5
- Attraktive Region (Rhein-Main-Gebiet)
Durch individuelle Entwicklungsmöglichkeiten, wachsende Strukturen und das stetige Schulen von branchenspezifischem Know-how können Sie Ihre Vertriebsstärken weiter ausbauen und unsere laufenden Projekte kreativ unterstützen.
Languages
- German
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