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Network EngineerQuality Solutions Nationwide Inc • Sacramento, California, United States
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Network Engineer

Quality Solutions Nationwide Inc
  • +1
  • US
    Sacramento, California, United States
  • +1
  • US
    Sacramento, California, United States
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About

*Job Title: *Network Engineer (Managed Service Provider)
*Location: *Sacramento, CA 95827 (On-site, M–F, 8 AM – 5 PM)
*Company: *Quality Solutions Nationwide, Inc. (QSN)
*Employment Type: *Full-Time
*Reports To: *COO
*Position Overview:*
Quality Solutions Nationwide, Inc. (QSN) is seeking a skilled Network Engineer to support the design, maintenance, and performance of our internal and external client network environments. This role combines hands-on technical troubleshooting with proactive system administration to ensure reliable connectivity, secure access, and consistent service delivery across multiple platforms.
The ideal candidate will have an active CCNA certification, hands-on experience with Cisco, CradlePoint, and Juniper systems, and a solid understanding of Microsoft 365. Experience with ServiceNow, Salesforce, and network monitoring tools such as PRTG, NetCloud for CradlePoint, and Juniper Mist is highly preferred. This position offers an excellent opportunity for a motivated professional seeking growth within a dynamic MSP environment.
*Key Responsibilities:*
*Network Management and Administration:*
* Configure, maintain, and support Cisco and Juniper network devices (wired, wireless, VPN).
* Troubleshoot and resolve network issues (latency, packet loss, routing anomalies).
* Manage firewall rules, ACLs, and VPN connections.
* Support POS system connectivity and troubleshooting for client retail networks.
* Collaborate with field technicians, project managers, and leadership for seamless service delivery.
*System Operations & Support:*
* Onboard new team members by creating accounts and managing permissions.
* Troubleshoot Microsoft 365 and Teams issues (SharePoint, Exchange, email configuration).
* Use ServiceNow to manage tickets, document incidents, and maintain workflow accuracy.
* Assist with Salesforce backend configuration, data migration, and process updates.
* Document technical findings, resolutions, and contribute to Standard Operating Procedures (SOPs).
*MSP Responsibilities:*
* Provide Tier II/III escalation support for client networks.
* Maintain detailed documentation of client network topologies, IP schemes, and device configurations.
* Participate in proactive monitoring and performance tuning using tools such as PRTG and SolarWinds.
* Support SD-WAN, MPLS, and site-to-site client connectivity.
* Collaborate with project teams for infrastructure upgrades, migrations, and expansions.
*Technical Skills:*
* Proficiency with Cisco, Juniper, CradlePoint, or similar networking platforms.
* Experience with routing protocols (EIGRP, OSPF, BGP) and switching technologies.
* Strong understanding of network security (firewalls, VPNs, ACLs, IDS/IPS).
* Familiarity with cloud networking (AWS, Azure, or Google Cloud) is a plus.
* Experience with network monitoring tools (SolarWinds, PRTG, NetCloud).
* Knowledge of VoIP, Wi-Fi, and SD-WAN technologies preferred.
*Required Qualifications:*
* Active CCNA (Cisco Certified Network Associate) certification.
* 1–3 years of hands-on experience in network administration or engineering.
* Experience supporting Cisco and/or Juniper networking systems.
* Proficiency in Microsoft 365 (Teams, SharePoint, OneDrive, Exchange).
* Working knowledge of CLI, IP addressing, subnetting, OSPF, NAT, DHCP, and QoS.
* Strong troubleshooting and analytical skills across network layers.
* Excellent written and verbal communication skills.
* Commitment to proactive service, accountability, and professional growth.
*Preferred Qualifications:*
* Advanced Cisco certifications (CCNP) or equivalent experience.
* Familiarity with ServiceNow for ticket management.
* Experience with Salesforce backend administration and data migration.
* Background supporting data center or POS network environments.
* Exposure to network monitoring tools (PRTG, NetCloud for CradlePoint).
* Understanding of firewall management, network security best practices, and automation concepts.
* Ability to communicate technical information to non-technical audiences.
*Work Environment:*
* Positive, interactive, and growth-focused team culture.
* Full-time, on-site position in Sacramento, CA.
* Schedule: Monday–Friday, 8:00 AM–5:00 PM.
* Future flexibility: may include PST and EST shifts (6:00 AM–3:00 PM or 1:00 PM–10:00 PM).
* Reliable attendance and punctuality are essential.
*Compensation & Benefits:*
* Paid Vacation
* Sick Pay
* Paid Holidays
* 401(k) with Company Match
* Kaiser Medical and Vision Insurance
* Supportive team culture with opportunities for growth and development
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
* Vision insurance
Application Question(s):
* What are your salary expectations?
Experience:
* Network engineering: 3 years (Preferred)
License/Certification:
* CCNA (Required)
* CCNP (Preferred)
Ability to Commute:
* Sacramento, CA 95827 (Required)
Work Location: In person
  • Sacramento, California, United States

Work experience

  • Network Engineer

Languages

  • English
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