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Key Sales Account Manager - Remote U.S.
- Ann Arbor, Michigan, United States
- Ann Arbor, Michigan, United States
About
The Sales Executive is responsible for growing the client base through new sales and expanding the revenue of existing assigned client accounts within the NSF Food Claims business unit. Food Claims includes organic certification, food and product dietary, nutritional, sustainability and social responsibility consumer value claims. This role focuses on supporting key accounts, identifying growth opportunities, and ensuring client satisfaction through effective communication and coordination. The Client Manager works closely with internal teams to deliver high-quality service and support business development initiatives.
ResponsibilitiesIndependently build new sales pipeline to support achievement of monthly and quarterly sales targets
Achieve monthly and quarterly new sales targets
Achieve client revenue retention by acting as strategic growth liaison, identifying opportunities to expand client service portfolio with NSF through
Researching client product lines for potential cross sell opportunities
Evaluating client public financial reports and industry announcements for alignment with NSF services
Identifying innovative solutions for potential development by NSF to expand client impact
Mitigate client service concerns through proactive engagement, regular service satisfaction reviews, and coordination with project managers. Coordinate stakeholder interactions to maintain alignment, satisfaction, and support service optimization
Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
Support cross-selling efforts by identifying opportunities and aligning services with client goals
Contribute to business planning by building account strategies and adjusting to meet performance targets
Assist sales efforts through RFP participation, proposal development, and client business reviews
Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting
- Bachelor's degree in Business, Marketing, environmental or food science, or a related field
- Knowledge of organic product regulations and consumer packaged goods marketing
- 5+ years of experience in outbound sales, including business opportunity and sales pipeline development utilizing CRM in daily sales process management
- 3+ years client account coordination, preferably in TIC (testing, inspection, certification) or technical business services
- Experience developing and executing lead generation business development or marketing strategies leading to pipeline of qualified leads
- Strong interpersonal, communication, and organizational skills
- Proficiency in CRM systems (Salesforce, Hubspot) and Microsoft Office Suite
- Ability to manage multiple priorities and collaborate across teams
- Willingness to travel 35% or more, including international travel
Salary Range: $74,000 - $163,000
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About UsWith a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
About the TeamFrom farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.
Job Info- Job Identification 3905
- Job Category Sales and Business Development
- Posting Date 04/15/2026, 12:29 PM
- Job Schedule Full time
- Locations United States
- People Leader Position No
- Work Classification Hybrid
Languages
- English
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