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Sales Associate (Remote)
- Boston, Massachusetts, United States
- Boston, Massachusetts, United States
About
PloxHost is searching for brand new talent to join our network to help leads to customers.
Associate Responsibilities - It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality. - Being able to work an assigned schedule that falls within our operating hours is required and expected. - Answer customer queries/questions in a timely manner.
Customer Focus - Maintain regular and reliable attendance, including the daily schedule as assigned - Flexible with the working schedule; may be expected to work weekends, holidays and events - Answer customer requests on our LiveChat software to help with conversions. - Convert 2 leads to customers on a weekly basis.
Problem Solving Skills - Ability to approach problems logically and rationally - Action-oriented and self-disciplined - Organized and detail-oriented - Ability to quickly and effectively prioritize work time in various departments to meet the business needs - Ability to maintain composure in highly escalated situations
Technical Requirements - Ability to use pterodactyl control panel software. - Ability to use the WHMCS billing system. - Ability to use Crisp live chat software. Other Requirements - Must be 16 years or older to apply
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Languages
- English
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