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About
Zur Verstärkung unseres dynamischen und kundenorientierten Teams suchen wir eine motivierte und aufgestellte Persönlichkeit als Customer Service Manager.
Customer Service Manager
Deine Aufgaben:
Erster Ansprechpartner: Du bist die erste Anlaufstelle für unsere Kunden per Telefon, Mail und Chat und unterstützt diese kompetent bei Fragen und Anliegen zu laufenden und abgewickelten Auktionen sowie zur Nutzung der Plattform.
Lösungsorientierung: Du nimmst Kundenanfragen und -probleme auf, bearbeitest sie und findest effiziente und effektive Lösungen.
Prozesskenntnisse: Du nutzt und pflegst unsere internen Prozesse und Systeme, um eine optimale Kundenbetreuung sicherzustellen.
Feedbackmanagement: Du leitest Kundenfeedback und Verbesserungsvorschläge an die relevanten Abteilungen weiter.
Dein Profil:
Kunden- und Dienstleistungsorientierung: Du hast eine ausgeprägte Service-Mentalität und Freude am Umgang mit Kunden.
Kommunikationsstärke: Du bist ein Sprachtalent und verfügst über sehr gute Kenntnisse in Deutsch, ösisch, Italienisch und Englisch.
Technisches Verständnis: Du hast eine Affinität zur Nutzung von Online-Plattformen und IT-Tools.
Drive und Eigeninitiative: Du bringst Tatkraft, Drive und eine hohe Eigeninitiative mit.
Belastbarkeit und Flexibilität: Du handelst auch in einem dynamischen Umfeld belastbar und flexibel und kannst rasch zwischen verschiedenen Themen umschalten.
Problemlösungskompetenz: Du zeichnest Dich durch eine selbständige und lösungsorientierte Arbeitsweise aus.
Teamfähigkeit: Du arbeitest gerne im Team und trägst zu einem positiven Arbeitsklima bei.
Branchenkenntnisse: Erfahrung in der Automobilbranche ist von Vorteil.
Deine Zukunft:
Ein dynamisches Umfeld: Dich erwartet eine abwechslungsreiche und verantwortungsvolle Tätigkeit in einem innovativen Unternehmen.
Weiterentwicklung: Es gibt Möglichkeiten zur fachlichen und persönlichen Weiterentwicklung.
Attraktive Arbeitsbedingungen: Flexible Arbeitszeiten, die Möglichkeit zu einem Tag Homeoffice und ein motiviertes Team.
Interessiert?
Dann freuen wir uns auf deine vollständigen Bewerbungsunterlagen mit Foto, mit Vermerk der Referenznummer , die du uns vorzugsweise per E-Mail an E-Mail schreiben senden kannst. Diskretion ist für uns oberstes Gebot; deshalb behandeln wir auch deine Unterlagen unter Berücksichtigung dieses Anspruches. Für weitere Auskünfte steht dir der zuständige Berater, , unter der Nummer gerne zur Verfügung. jidab3070fws jit0521ws jiy26ws
Languages
- German
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