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Community Support AssociateJustFund - Remote • Saint Paul, Illinois, United States
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Community Support Associate

JustFund - Remote
  • US
    Saint Paul, Illinois, United States
  • US
    Saint Paul, Illinois, United States
Apply Now

About

JustFund was created by funders and organizers of color to remove traditional barriers in philanthropy and to simplify the grants application process for organizations working at the forefront of social change. Built to center equity in grantmaking, and designed as a tool that brings the principles of trust-based philanthropy to life, we are resetting how grantmaking works for those seeking and distributing funding. We fund transparently and move critical resources to chronically underfunded groups. We are looking for a candidate who is excited about working with funders to move money to the movement. You will need to be values-aligned, highly organized, bring exceptional user management skills, and be committed to centering equity and service in every engagement. To learn more about JustFund, please visit us at: https://www.justfund.us ABOUT THE POSITION
The Opportunity JustFund is seeking a mission-driven and values-aligned Community Support Associate to join our growing team. In service of our mission to reset philanthropy, JustFund provides comprehensive grants management services and solutions to values-aligned funders. The Community Support Associate will play a vital role on the JustFund team by serving as the primary contact point for user engagement, maintaining user relationships, and supporting grants management. The Associate will field and problem solve queries, focus on iterative process improvement to elevate services, deliver a positive and engaging user experience, and effectively and thoughtfully communicate with users. The ideal candidate will be incredibly detail oriented, organized, and tech-savvy, able to juggle multiple projects simultaneously, and have experience or interest in justice and racial equity work. The Community Support Associate will report to the Director of Client Success. The Community Support Associate role is remote and will be based within the United States and will regularly interface with US-based team members across multiple time zones.
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  • Saint Paul, Illinois, United States

Languages

  • English
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