Software Engineer
Sur Global
- New York, New York, United States
- New York, New York, United States
About
This position is highly hands‑on and involves managing the technical lifecycle from onboarding through optimization. You will focus on debugging JavaScript, writing and refining transform scripts, configuring caching rules, and diagnosing complex CDN behaviors across Shopify, Salesforce Commerce Cloud (SFCC), and other custom storefront environments. The goal is to ensure efficient site performance and stability while supporting continuous improvement across client deployments.
Responsibilities
Develop, review, and debug code running at the edge to optimize caching, localization, and device performance
Monitor client implementations to identify and resolve technical anomalies rapidly
Use browser DevTools, diagnostic tools, and internal APIs to analyze and correct latency or personalization challenges in real‑time production environments
Serve as the primary technical contact for assigned merchant accounts, ensuring smooth communication and resolution of any engineering issues
Create documentation, tools, and processes that make onboarding and technical support more efficient
Provide insights to the product team based on field experience to guide feature enhancements and roadmap decisions
Requirements
2-5 years of hands‑on experience in a technical or customer‑facing engineering role (such as solutions engineering, forward deployed engineering, or full stack development)
Strong proficiency in JavaScript and familiarity with browser‑based debugging
Working knowledge of web fundamentals, including HTTP, caching headers, CDNs, DNS, and rendering performance
Experience with Shopify (Liquid, Hydrogen, or headless builds) preferred; SFCC or other enterprise commerce platforms are a plus
Ability to manage issues in live production environments with composure and clear problem‑solving methodology
Effective communication skills suited for both technical and non‑technical audiences
Preferred Skills
Experience with edge computing platforms such as Cloudflare Workers or similar
Understanding of web experimentation and A/B testing frameworks
Familiarity with ecommerce optimization metrics such as Core Web Vitals, LCP, and TTFB
Collaborative experience working within GitHub‑managed engineering workflows
Benefits
$4,000 - $6,000 USD/month
PTO
Fully remote work environment
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Languages
- English
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