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Field Operations Team Lead
Stryker
- Novi, Michigan, United States
- Novi, Michigan, United States
About
Provide leadership and expertise for loaner kit/order fulfillment. Oversee the distribution of products/services for our representatives and customers to include: order entry; picking, shipping, tracking, creating driving routes and usage. Track inventory accurately, record keeping, warehouse inventory cycle counting, managing expired products and optimize inventory utilization. Maintain a state of constant audit readiness and assist with preparation for audits. Implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch's inventory assets.
+ Meet established metrics for operations (i.e.turns, service levels)
+ Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage
+ Clean andmaintainsupplies, tools, equipment, and storage areasin order toensure compliance with safety regulations
+ Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnelin order toexpediteor trace deliveries
+ Investigate customer complaints/track service levels and problem solve any discrepancies
+ Utilize processes and tools for scheduling surgeries
+ Work with internal resources for alternative product obtainment (e.g.loaner
Languages
- English
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