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Solution Engineer (Genesys)

About the company

The hiring company is an international company specialised into the digital Customer Experience. As they are growing, they are looking for a Solution Engineer with some Genesys knowledge to join their team remotely from Switzerland or in their Zurich office. The salary range for this position is CHF100-160K / year (depending on the experience).

Your tasks

  • Plan, integrate and expand complex ICT systems based on Genesys technologies for the customers
  • Conduct workshops and needs analysis
  • Concept, design and feasibility studies of contact centre solutions
  • Coordinate and manage customer projects
  • Cooperation with internal and external project managers and partners, and ensuring the company quality standards
  • Your profile

  • Fluent English (C1+), knowledge of French and/or German is a big plus
  • First experience or knowledge on Genesys
  • Experience with building and design of ICT solutions
  • Client oriented, good communication skills and eager to learn new technologies
  • Perks and benefits

  • Attractive package (CHF 100K-160K)
  • Excellent working atmosphere with very flexible working hours and remote options
  • Flat hierarchies and short decision making processes
  • International environment with exciting international projects and state-of-the-art technologies
  • Young, dynamic and familial working environment
  • Location

    This career opportunity is based in Zurich, Switzerland

    IMPORTANT: The only thing you have to do is create your account on TieTalent and THAT’S IT 🙂 + IT’S FREE for candidates! YOU WON’T apply for this specific position but rather if there is a match with this opportunity, you will be contacted and have more details about it.

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