Company details are confidential
(Closed)International company specialised into the digital Customer Experience
SignupSolution Engineer Genesys
- Solutions EngineerIT ConsultantIT Project Manager+3XXXX
- Solution ArchitectureProject Management+2XXXX
- Switzerland
- Solutions EngineerIT ConsultantIT Project Manager+3XXXX
- Solution ArchitectureProject Management+2XXXX
- Switzerland
Company
About
The hiring company is an international company specialised into the digital Customer Experience. As they are growing, they are looking for a Solution Engineer with Genesys knowledge to join their team remotely from Switzerland or in their Zurich office. The salary range for this position is CHF100-160K / year (depending on the experience).
Perks & Benefits
- Attractive package (CHF 100K-160K)
- Excellent working atmosphere with very flexible working hours and remote options
- Flat hierarchies and short decision making processes
- International environment with exciting international projects and state-of-the-art technologies
- Young, dynamic and familial working environment
Vacancy
Who you are
- Fluent English (C1+), knowledge of French and/or German is a big plus
- First experience or knowledge on Genesys mandatory
- Experience with building and design of ICT solutions
- Client oriented, good communication skills and eager to learn new technologies
Your tasks
- Plan, integrate and expand complex ICT systems based on Genesys technologies for the customers
- Conduct workshops and needs analysis
- Concept, design and feasibility studies of contact centre solutions
- Coordinate and manage customer projects
- Cooperation with internal and external project managers and partners, and ensuring the company quality standards
Nice-to-have skills
- Solution Architecture
- Project Management
Work experience
- Solutions Engineer
- IT Consultant
- IT Project Manager
Languages
- English
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