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(Closed)International company specialised into the digital Customer Experience

Solution Engineer Genesys

  • +3
  • +2
  • CH
    Switzerland
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  • +3
  • +2
  • CH
    Switzerland

Company

About

The hiring company is an international company specialised into the digital Customer Experience. As they are growing, they are looking for a Solution Engineer with Genesys knowledge to join their team remotely from Switzerland or in their Zurich office. The salary range for this position is CHF100-160K / year (depending on the experience).

  • Information Tech

Perks & Benefits

  • Attractive package (CHF 100K-160K)
  • Excellent working atmosphere with very flexible working hours and remote options
  • Flat hierarchies and short decision making processes
  • International environment with exciting international projects and state-of-the-art technologies
  • Young, dynamic and familial working environment

Vacancy

Who you are

  • Fluent English (C1+), knowledge of French and/or German is a big plus
  • First experience or knowledge on Genesys mandatory
  • Experience with building and design of ICT solutions
  • Client oriented, good communication skills and eager to learn new technologies

Your tasks

  • Plan, integrate and expand complex ICT systems based on Genesys technologies for the customers
  • Conduct workshops and needs analysis
  • Concept, design and feasibility studies of contact centre solutions
  • Coordinate and manage customer projects
  • Cooperation with internal and external project managers and partners, and ensuring the company quality standards

Nice-to-have skills

  • Solution Architecture
  • Project Management
  • Up to CHF 160’000
  • Switzerland
  • Permanent contract
  • 100% occupation rate

Work experience

  • Solutions Engineer
  • IT Consultant
  • IT Project Manager

Languages

  • English
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