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Service AdvisorWilkins RV • Cicero, Illinois, United States
Postuler Maintenant
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Service Advisor

Wilkins RV
  • US
    Cicero, Illinois, United States
  • US
    Cicero, Illinois, United States
Postuler Maintenant

À propos

Service Advisor

We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.

Salary Range:

  • $50,000.00 - $80,000.00 (commensurate with experience).
  • Eligible for bonus program.

Benefits:

  • Medical, Dental, and Vision Insurance with multiple options.
  • 401K and Employer Matching Program
  • PTO/Sick Time
  • Voluntary Benefit Program
  • Employee Referral Program
  • Employee Discount
  • RV Borrowing Program

Job Description:

  • Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill.
  • Greets, establishes, and maintains a positive rapport with customers,
  • Assists customers in determining needs; promotes our products, accordingly,
  • Estimates cost of repair and prepares itemized service order,
  • Initiates service orders, secures customer's signature, and closes when completed,
  • Develops a keen understanding of all of our products and services,
  • Understands effective service sales processes and actively seeks sales opportunities,
  • Maintains good communication with customer and follows up after work is completed to ensure satisfaction,
  • Understands customer's needs, committed to exceed customer expectations every day,
  • Complies with all company policies and procedures.

Job Requirements:

  • A minimum of 2 years' experience in a customer service role is preferred but not required,
  • Motivated individual who enjoys working in a fast-paced environment,
  • Professional appearance,
  • Strong communication skills,
  • Positive attitude,
  • Strong work ethic,
  • Professional conduct.

We are the #1 RV Dealer in New York State!

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

  • Cicero, Illinois, United States

Compétences linguistiques

  • English
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