Unit Supervisor

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St Louis, MO 63114

Summary: The Unit Supervisor is responsible for the supervision on several key areas within their assigned unit. These areas include employee supervision, employee orientation and training, employee performance management, the day-to-day operations of the unit, and working within the treatment team and treatment plans for assigned unit. Essential Responsibilities and Duties Include:

• Directly supervising 6 -8 Youth Care Specialists (YCS) and/or part time YCS.
• Ensuring the YCS in the assigned unit are trained in the policies and procedures of Every Child's Hope (ECH) as it relates to their positions.
• Monitoring the implementation of policies and procedures by the YCS and assisting them in implementing the policies and procedures effectively.
• Monitoring and approving YCS timesheets via our payroll system in an accurate and timely manner.
• Managing YCS schedule to ensure proper coverage of residents.
• Evaluating YCS through annual performance appraisals.
• Informing YCSD of any failure of YCS to perform their duties in an acceptable manner and documenting through performance management policies and procedures.
• Assisting in YCS screening and interviewing. Providing hiring recommendations to YCSD.
• Maintaining training expectations for self and YCS. This includes maintaining minimal annual training requirements and attending all mandatory trainings. Must complete Safe Crisis Management (SCM), med-certification, and CPR/First Aide certification.
• Observing the interactions between YCS and youth and coaching YCS staff on their technique to increase effective and strength-based interactions.
• Attending to day-to-day operations of assigned unit:
• Facilitating in-house meetings.
• Maintaining the supplies needed in unit including purchase orders for residents clothing.
• Contacting and following up regarding maintenance and repairs for assigned unit.
• Working with kitchen staff to meet the food needs of the unit.
• Maintaining an orderly, structured, clean and nurturing environment.
• Conducting monthly Emergency Readiness and Safety Evaluations and turning into the YCSD.
• Effectively implementing treatment plans for residents and ensuring all documentation is accurately completed:
• Monitoring the implementation of all the youth's service plans and assisting YCS to implement plans effectively and consistently.
• Preparing for and attending weekly team meetings and service plan reviews.
• Training and assisting YCS in how to document and conduct service plan reviews (SPR's).
• Working with nursing staff regarding all resident medication management needs.
• Working with the resident's therapist and care manager regarding meeting the schedule needs of the residents.
• Completing youth care assessments.
• Ensuring the daily structure and routine is consistently conducted including all youth activities:
• Acting as primary care giver instructing the youth in personal hygiene, table manners, eating habits, clothing care, money management, time management, study habits and other daily living skills.
• Providing active supervision with residents.
• Role modeling and encouraging healthy relationships.
• Administering medication and properly documenting procedure.
• Providing recreational and leisure activities for residents.
• Developing and facilitating in-house peer to peer groups.
• Implementing and following the rules, routine, and structure of the unit.
• Maintaining logs and daily communication.
• Clearly expressing verbally and in writing the needs of the residents and the program.
• Managing house funds and resident's weekly allowance.
• Trauma-Informed Core Values:
• Safety: Ensuring physical and emotional safety
• Trustworthiness: Maximizing trustworthiness, making tasks clear and maintaining appropriate boundaries
• Choice: Prioritizing developmentally appropriate choice and control for children, youth, families and adults
• Collaboration: Maximizing collaboration and sharing of power with children, youth, families, and adults
• Empowerment: Prioritizing child, youth, family and adult empowerment and skillbuilding
• Other job responsibilities:
• Attending committee meetings, supervisor team meetings, and other various required meetings.
• Being available when necessary to work in other programs, units or departments within the agency.
• Implementing any continuous quality improvement procedures requested by the QA Director.
• Being on call in a rotating weekend on call schedule.
• Responsible for being trauma aware, sensitive, and responsive to youth, families and colleagues through the completion of new hire and annual trauma informed education and training.
• Other duties as assigned
Qualifications

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree (B. A.) from four-year college or university; and at least two years of experience and/or training in a residential treatment facility or supervisor experience; or equivalent combination of education and experience.