Manager, Global Product Analytics and Data ScienceTicketmaster • Topeka, Kansas, United States
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Manager, Global Product Analytics and Data Science
Ticketmaster
- Topeka, Kansas, United States
- Topeka, Kansas, United States
À propos
Location:
Work From Home – Florida, Texas, Pennsylvania, Arizona, North Carolina, Georgia
Division:
Ticketmaster NA
Line Manager:
Senior Director, Product Analytics & Insights
Contract Terms:
Permanent, Full‑Time, 40 hours per week
The Team The Global Product Analytics team partners across Product, Design, Engineering, Marketing, Strategy, and Finance to shape the fan experience and drive business growth at scale. The team leverages experimentation, behavioral analytics, predictive modeling, and AI‑powered insights to inform product strategy, optimize digital experiences, and support smarter decision‑making across global markets.
The Job We are seeking an experienced manager‑level analyst to join the Global Product Analytics team. As a Manager, Product Analytics and Data Science, you will deliver data‑science driven analytical guidance that informs product development, experimentation, and fan experience optimization. You will work across complex datasets, analytics platforms, and AI‑enabled workflows to support high‑impact product decisions and business initiatives.
What You Will Be Doing
Collaborate with cross‑functional teams to define and measure key product metrics aligned with business objectives.
Lead data science workstreams including predictive modeling, segmentation, and forecasting to drive product decisions and revenue impact.
Evaluate and prototype AI‑powered analytical solutions that support forecasting, product optimization, and operational efficiency.
Utilize data analysis to uncover trends, patterns, and opportunities that influence product strategy and experience optimization.
Translate business requirements into scalable analytical solutions and measurement frameworks.
Develop dashboards and recurring analyses to monitor product performance and proactively surface opportunities for revenue and experience improvement.
Present findings and recommendations to technical and non‑technical audiences in a clear and compelling manner.
Support data governance and ensure the accuracy, reliability, and consistency of analytics reporting.
Partner with Product, Design, Engineering, and Marketing teams to support roadmap prioritization and business planning.
What You Need to Know (Technical Skills)
Exceptional communication and storytelling skills with the ability to translate complex data science and analytical findings into clear, compelling narratives for senior executives.
Advanced proficiency in Python applied to statistical modeling, predictive analytics, segmentation, forecasting, and machine learning in a product or digital analytics context.
Hands‑on experience with generative AI, LLM applications, and AI‑enabled analytics workflows, with a track record of applying these to improve analytical outcomes.
Strong expertise in SQL and Google BigQuery.
Experience working with large‑scale datasets and cloud‑based platforms such as Databricks.
Hands‑on experience with digital analytics platforms such as Adobe Analytics, Google Analytics, Contentsquare, Monetate, or Mixpanel.
Familiarity with A/B and multivariate experimentation frameworks.
Bachelor’s degree in Analytics, Statistics, Economics, Computer Science, or equivalent practical experience.
Behavioral Skills
Ability to partner with stakeholders to understand their use cases, develop analytical frameworks, and provide data‑driven strategic business insights.
Ability to build rapport and trust with diverse team members and stakeholders.
Openness to diverse perspectives and ideas.
Ability to identify and focus on high‑impact tasks and goals.
Strong organizational and time‑management skills with the ability to meet deadlines and commitments.
Flexibility to adjust to changing priorities and evolving business environments.
Resilience in the face of setbacks or obstacles.
Strong problem‑solving mindset with intellectual curiosity and attention to detail.
Ability to work collaboratively and contribute positively within a team‑oriented environment.
Demonstrates Ticketmaster values through reliability, teamwork, integrity, and belonging.
Benefits & Perks
Health: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Yourself: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
Wealth: 401(k) program with company match, stock reimbursement program
Family: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
Career: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Others: Volunteer time off, crowdfunding match
Equal Employment Opportunity Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
Ticketmaster also affords equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. Ticketmaster will also provide reasonable religious accommodations on a case‑by‑case basis. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.
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Compétences linguistiques
- English
Avis aux utilisateurs
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