Assistant Manager

Lead and model the company's selling and customer service standards

Train and motivate associates to improve selling and customer service performance

Lead selling and service efforts as the manager on duty during scheduled shifts

Display expert product knowledge of product, company history, company policy and store/company strategies

Assist in resolving customer service matters in absence of Store Manager

Communicate individual and team performance feedback to management

Ensure associates consistently demonstrate client service standards

Assist Store Manager in conducting new associate on-boarding and sales training

Ensure adherence to all company policies, procedures and guidelines in the absence of Store Manager

Ensure associates receive scheduled breaks and meal periods in absence of Store Manager

Perform opening and closing duties when needed

Perform merchandise flow duties for the sales floor and backroom as directed

Provide leadership or assistance with merchandising changes and visual expectations

Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager

The Supervisor may perform other related duties as required by the Company, leadership, and especially with regard to serving the customer

Oversee highly anticipated releases in an organized manner in the absence of the store manager

Ability to work a flex schedule (which includes nights, weekends and holidays)

Ability to lift at least 20 lbs

Ability to climb ladders

Ability to stand/walk for long periods at a time