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Inside Sales RepresentativeMolex • Bridgewater, Virginia, United States
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Inside Sales Representative

Molex
  • US
    Bridgewater, Virginia, United States
  • US
    Bridgewater, Virginia, United States
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À propos

Job Overview At Molex, a global leader in connectivity solutions, you’ll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU). You’ll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward. You’ll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks. Most importantly, you’ll build strong relationships through timely, reliable support.
What You Will Do
Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
Ensure Customer inquiries/issues are addressed/ resolved to completion
Ensure accuracy of data and requirements in SAP
Manage execution, requirements and maintenance of Customer Programs
Resolve Order-related issues with intercompany departments
Issue Quotations and follow-up on the status
Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
Prepare Order, RMA and Forecast status reports.
Backup Account/Sales Managers during Travel
Update Customer portals
Issue open order ECOs
Basic Qualifications
2+ years of experience in a customer-facing service role
Experience working in SAP
Intermediate excel skills (reporting, data tracking, analysis)
Strong organization, attention to detail, and follow-up skills
Ability to multi-task and manage a high volume of work effectively
Strong written and verbal communication skills
Preferred Qualifications
Bachelor's degree (BA/BS)
Experience with similar optical connectivity products
Experience in connectors, high-tech, or manufacturing industries
Familiarity with order-to-cash processes and production environments
Experience with Power BI or similar reporting tools
For this role, we anticipate paying $60,000 - $80,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
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  • Bridgewater, Virginia, United States

Compétences linguistiques

  • English
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