À propos
You'll ensure Deepgram's rapid releases don't sacrifice quality, compliance, or customer trust. As QA Engineering Manager, you'll be the quality owner across product lines, embedding testing discipline into engineering culture and scaling it with our growth. What You'll Do
Own QA Strategy & Execution:
Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles.
Build & Lead Team:
Manage, mentor, and grow a QA team spanning engineers and specialists.
Cross-Engineering Alignment:
Partner with product and engineering managers to embed testing into every release pipeline.
Test Infrastructure & Tooling:
Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates.
Governance & Compliance:
Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards.
Quality Metrics & Reporting:
Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership.
Release Candidate Qualification:
Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services.
Customer Feedback Integration:
Tie production monitoring and support feedback into QA strategy and iteration cycles.
Exploratory Testing:
Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products.
You'll Love This Role If You
Enjoy owning the quality strategy across all product lines and lead the team responsible for ensuring Deepgram products meet the highest standards of reliability, objective and subjective quality as a customer-focused leader
Like balancing hands-on technical oversight with strategic leadership, building out QA frameworks and automation, as well as orchestration and governance that scale with our engineering velocity
It's Important to Us That You Have
7+ years in QA or Software Engineering with 2–3+ years in a leadership/managerial role
Proven experience leading test strategy and execution in SaaS, APIs, or AI/ML platforms
Expertise in test automation frameworks, CI/CD integration, and cross-platform validation
Familiarity with compliance frameworks (HIPAA, SOC2, FedRAMP)
Strong communicator, capable of aligning quality priorities across engineering, product, and operations
Data-driven mindset: experienced in defining and acting on KPIs and operational metrics
Benefits & Perks*
Holistic health
Medical, dental, vision benefits
Annual wellness stipend
Mental health support
Life, STD, LTD Income Insurance Plans
Work/life blend
Unlimited PTO
Generous paid parental leave
Flexible schedule
12 Paid US company holidays
Quarterly personal productivity stipend
One-time stipend for home office upgrades
401(k) plan with company match
Tax Savings Programs
Continuous learning
Learning / Education stipend
Participation in talks and conferences
Employee Resource Groups
AI enablement workshops / sessions
* For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.
Compétences linguistiques
- English
Avis aux utilisateurs
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