Veterinary ReceptionistVeterinary Practice Partners • Denver, Colorado, United States
Veterinary Receptionist
Veterinary Practice Partners
- Denver, Colorado, United States
- Denver, Colorado, United States
À propos
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor
About 5280 Veterinary CareWe are located in fast growing, beautiful urban Denver. Our hospital serves our community with pride and passion, and we are focused on making sure our hospital has the right tools to allow our doctors and staff the ability to provide excellent service and care. Our vision and primary goal are to provide all our beloved patients and clients with gold standard veterinary care. We pride ourselves in healthy, clear communication with both our clients and our staff. As a hospital, we center our focus on our internal culture to ensure we provide our team with a positive, healthy, safe, and supportive working environment #CSR
Compétences linguistiques
- English
Avis aux utilisateurs
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