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Master Scheduler (49868)

Capitol Imaging Services
  • US
    Houston, Texas, United States
  • US
    Houston, Texas, United States

À propos

Job Title: Master Scheduler
Position Summary
Capitol Imaging Services, a rapidly growing imaging company, has an immediate opening for a full-time Master Scheduler. This person will be responsible for optimizing appointment availability and maximizing patient access across 18 imaging facilities in the Houston area. This role plays a critical part in ensuring efficient utilization of imaging equipment, improving patient throughput, and supporting revenue growth by proactively identifying and filling open appointment slots.
Key Responsibilities
Monitor and manage daily, weekly, and long-term imaging schedules across all facilities Proactively identify open appointment slots and implement strategies to fill gaps Coordinate with front desk teams, call centers to optimize scheduling workflows Analyze scheduling patterns, cancellations, and no-shows to improve utilization rates Prioritize urgent and high-value imaging studies while maintaining balanced schedules Communicate availability to referral sources and internal teams to increase bookings Maintain accuracy of scheduling systems and ensure data integrity Assist in developing and implementing scheduling protocols and best practices Track key performance metrics such as fill rate, turnaround time, and capacity utilization Support special projects, including new site openings or service line expansions
Qualifications
High school diploma required; Associate's or Bachelor's degree preferred 4+ years of scheduling experience, preferably in healthcare or imaging services Bilingual proficiency (English/Spanish) preferred Strong understanding of medical imaging modalities (MRI, CT, X-ray, Ultrasound) preferred Experience with scheduling or EMR systems (e.g., ABBADOX/PACS) Excellent organizational and multitasking skills Strong analytical and problem-solving abilities Effective communication and collaboration skills
Key Competencies
Attention to detail and accuracy Ability to work in a fast-paced, high-volume environment Data-driven decision-making Customer service mindset Initiative and proactive approach to problem-solving
  • Houston, Texas, United States

Compétences linguistiques

  • English
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