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Technical Sales Account Manager
- New York, New York, United States
- New York, New York, United States
About
Responsibilities New Revenue Growth (80%) / Assist in existing Accounts (20%)
Responsible for revenue growth within the Workplace Technology Solution
Interacts with senior management levels at a client, which involves negotiating or influencing on significant matters
Decisions have a lasting impact on area of responsibility with the potential to impact outside area of responsibility
Manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
Sales and Lead Generation – Responsible to generate and close new sales leads for GOS
Function as a sales overlay, pre – sales support specialist, industry expert and/or direct sales rep, as appropriate on a deal-by-deal basis to close new business
Business Development – Work to create the appropriate partnerships with key vendors
Vertical Marketing – Work together with other company leaders to optimize and expand GOS’s branding and marketing
Seminar/Speaking engagements – act as GOS's ambassador/expert across all geographic markets
Subject Matter Expertise and Thought Leadership: Through regular communications and executive presentations with client and program teams, display a thorough understanding of current business landscape
Play a key role in enhancing ongoing account management
Ensure team and program activities are driven toward maximizing the likelihood of client renewal
Develop and maintain exceptional business relationships with key client stakeholders and sponsors, maintaining a constant pulse on the state of programs and level of client satisfaction
Product development
Leverage industry and marketplace intelligence to help drive innovation, working very closely with a team of experts to shape our solution offerings, maintain our competitive advantage and structure deals to maximize profitability
Work with other business leaders within the firm to develop complimentary capabilities and enhance GOS's solution offerings
General operations
Ultimately responsible for ensuring that both individual and cumulative annual program financial objectives are met, this involves having a complete understanding of all components of solution P&Ls (headcount, spend, revenue, system costs, operating expenses and operating income) so as to meet/exceed annual budgets
Day-to-day sales management:
Set and manage priorities and expectations
Ensure compliance is met at all levels and manage service delivery and processes
Ongoing management and resolution of any program, team and personnel issues
Requirements
Minimum of 5 years selling/closing Technology deals in the Workplace Technology Industry
Ability to lead the Client through the entire sales cycle
Professional Qualifications
Experience developing, maintaining and obtaining meetings with new and existing C-Level relationships
Experience working with large, heavily matrixed company environment
Experience with C-Level client relationship building and relationship management
Proven ability to build, manage, and foster a team-oriented environment
Demonstrated leadership, teamwork and collaboration in a professional setting; either military or civilian
High energy level, sense of urgency, decisiveness, and ability to work well under pressure
Excellent communication (written and oral) and interpersonal skills
Strong leadership, problem solving, and decision-making abilities
Professional of unquestionable integrity, credibility, and character
Minimum 10 years of relevant IT services sales experience with demonstrated ability to grow business opportunity
Strong professional network/industry connections to identify opportunities, develop effective partnerships, and generate sales opportunities
Must have a successful track record exceeding revenue goals and quotas for services
Excellent client/customer relationship management skills at the executive level
Understanding of and a successful track record overcoming the challenges associated with managing the creation of commercially compelling, end to end solutions
Prior experience proactively managing and leading teams, including remote members is preferred
Proven ability in the following areas:
Present and facilitate effective meetings at all client levels, including to C-Suite
Utilize negotiation skills to influence and drive change
Identify data trends, ask key questions and drive root cause analysis of issues/problems – synthesize and develop real requirements/actions
Act as a consensus builder with client and the internally
Possess the following personal attributes:
Excellent oral and written communication skills
Maintain a sense of urgency while remaining cool and collected
Detail-oriented
Motivated, entrepreneurial, and solutions focused demeanor
CPSP Preferred, but not required
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Languages
- English
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