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Consumer Lending Advisor
- Chicago, Illinois, United States
- Chicago, Illinois, United States
About
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Â
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Â
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needsÂ
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulationsÂ
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systemsÂ
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitudeÂ
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Â
- High School Diploma or GED     Â
- Bilingual - Spanish   Â
- Sales, Collections or Customer Service experience   
Target base salary range is $18.00-$22.00, which is based onvarious factorsincluding skills and work experience. In addition to base salary, this role is eligible for a competitiveadditionalcompensation program that is based on individual and company performance.Â
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Â
- Up to 4% matching 401(k)Â Â Â
- Employee Stock Purchase Plan (10% share discount)Â Â Â
- Tuition reimbursement  Â
- Paid time off (15 days’ vacation per year, prorated based on start date) Â
- Paid sick leave as determined by state or local ordinance (prorated based on start date) Â
- 11 Paid holidays (4 floating holidays, prorated based on start date) Â
- Paid volunteer time (3 days per year, prorated based on start date)Â
Languages
- English
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