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About
As a stylist, you're our key brand ambassador, embodying personal style and product passion. You're responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You're as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.
What you'll do:
- Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
- Be the brand ambassador & product expert, building incremental sales through wardrobing.
- Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
- Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
- Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
- Know your store's neighborhood; the events, artists, local influencers and style-makers.
- Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
- Stay informed about our competitors, current trends, and the interests of the local community.
- Share product feedback, insights, and ideas with the management team.
Who you are:
- Are at least 18 years old.
- Have previous experience in one-to-one clienteling.
- Thrive in a results-driven environment.
- Passionately support our brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Exhibit teamwork, flexibility, and courtesy while executing tasks.
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
- Have scheduling flexibility, including: nights, weekends and holidays.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some perks and benefits:
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
Hourly range: $17.75 - $22.00
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Languages
- English
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