SIGNUP

Job Opportunities

Find jobs near you, whether onsite, hybrid, or remote.
  • Similar Jobs to: Assistant Director, Network Innovations Programs
XX
Assistant Director of Records, Traditional Undergraduate ProgramsJobElephant • San Diego, California, United States
Apply Now
XX

Assistant Director of Records, Traditional Undergraduate Programs

JobElephant
  • US
    San Diego, California, United States
  • US
    San Diego, California, United States
Apply Now

About

Assistant Director of Records, Traditional Undergraduate Programs
Posting Number:
R0004388 Location:
Point Loma Campus - San Diego, CA
PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Job Summary: Point Loma Nazarene University is seeking a collaborative and detail-oriented Assistant Director of Records to support the daily operations of the Office of Records for Traditional Undergraduate Programs. Working closely with the Director of Records, this role provides operational leadership, supervises the Academic Records Specialist team, and helps ensure the accuracy, integrity, and efficiency of student academic records and registrar services.
This position plays an important role in supporting students, faculty, and staff by overseeing key Records processes, improving operational workflows, and maintaining compliance with university policies and academic regulations. The ideal candidate enjoys leading teams, solving complex problems, and delivering exceptional service while contributing to a culture of collaboration, continuous improvement, and student success.
Salary: Pay range $26.00 - $28.50 Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.
Job Status: Full time
***
Job Description:
What We're Looking For Passion for supporting student success through accurate, responsive, and student-centered records services
Strong leadership skills with experience supervising and developing professional staff
Excellent organizational skills with the ability to manage multiple priorities and deadlines
Exceptional attention to detail and commitment to data integrity
Ability to interpret and apply academic policies while exercising sound judgment
Strong interpersonal and communication skills with the ability to build collaborative relationships across campus
Experience improving operational processes and supporting continuous improvement initiatives
Ability to analyze complex situations and develop effective solutions
Experience working with student information systems and academic records management
Ability to maintain confidentiality and exercise discretion when handling sensitive student information
Knowledge and experience working with a diverse population is preferred
What You'll Be Doing
Records Operations & Team Leadership Provide day-to-day operational leadership for Traditional Undergraduate Records functions
Supervise Academic Records Specialists, providing coaching, support, workload management, and performance feedback
Supervise student employees supporting Records operations
Assign, prioritize, and monitor departmental workflows to ensure timely, accurate service delivery
Serve as the primary escalation point for student, faculty, and staff questions, resolving issues and coordinating more complex cases as needed
Student Records Administration Support processing of student registration, cancellation, withdrawal, and leave of absence requests
Oversee degree posting and degree conferral processes to ensure accuracy and compliance with academic requirements
Coordinate graduation application processing, graduation clearance activities, and permission-to-graduate workflows
Oversee grade change processing and ensure appropriate documentation and adherence to academic policies
Support maintenance of the Academic Progress (degree audit) system for Traditional Undergraduate programs
Coordinate petitions and pre-approval processes, ensuring timely review, documentation, and communication
Faculty & Campus Support Serve as a primary point of contact for campus partners regarding day-to-day Records operations
Provide training and support to faculty and staff regarding grading, registration, and Registrar Office procedures
Support commencement planning and execution for Traditional Undergraduate students
Maintain Traditional Undergraduate Registrar web content and related communications
Collaborate with Records leadership to develop, improve, and document departmental policies, procedures, and operational practices
Continuous Improvement Identify opportunities to improve workflows, service delivery, and operational efficiency
Partner with Records leadership to support strategic initiatives and ongoing process improvements
Perform additional duties and projects as assigned
Qualifications
Required Qualifications Bachelor's degree
Experience with Workday Student or comparable student information systems
Strong understanding of academic records processes and student information management
Proficiency with Google Workspace, Microsoft Word, Excel, and database systems
Strong written and verbal communication skills
Excellent organizational skills and ability to manage competing priorities
Ability to work independently while collaborating effectively within a team
Strong problem-solving skills and attention to detail
Ability to maintain strict confidentiality and exercise sound judgment
Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's
Community Life Covenant
.
The job offer is contingent on the successful completion of a background check. PLNU
will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.
Preferred Qualifications Progressive leadership experience within a college or university registrar's office
Experience supervising professional staff or student employees
Experience supporting degree audit systems and academic progress evaluation
Knowledge of registrar operations, academic policies, and student lifecycle processes
Experience with process improvement, documentation, and operational workflow management
Physical Requirements Work is primarily sedentary and may require sitting for extended periods of time
Use of computer equipment including keyboard, mouse, and monitor
Ability to read documents, email, reports, and other correspondence on paper and computer monitor
Ability to communicate effectively with others in person and by phone
Ability to stand, stoop, push, pull, and lift up to 20 pounds throughout the day
***
At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.
Apply online at
https://pointloma.wd1.myworkdayjobs.com/en-US/PLNUCareers/job/Point-Loma-Campus---San-Diego-CA/Assistant-Director-of-Records--Traditional-Undergraduate-Programs_R0004388
jeid-b2439238fcd66440914388227b31df07
  • San Diego, California, United States

Languages

  • English
Notice for Users

This job comes from a TieTalent partner platform. Click "Apply Now" to submit your application directly on their site.

10'000+ Job Opportunities: Find Jobs Near You, Onsite, Hybrid, or Remote