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About
Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
Stability: Since 2020, White Cap has doubled in size and continues to grow.
Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
Love where you work: White Cap has been certified as a Great Place to Work .
Inclusive culture: Work in a place that values and celebrates who you are.
A Counter Sales Associate at White Cap... Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
Communicates product features, benefits, and warranty policy information to customers.
Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)
Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
Performs other duties as assigned.
Preferred Qualifications Proven ability to deliver exceptional customer service in a fast-paced, customer-facing environment
Experience with sales order systems or ERP platforms (Oracle or similar)
Demonstrated ability to identify customer needs, recommend solutions, and support upselling or cross-selling opportunities
Working knowledge of construction, industrial, or contractor-focused product lines, or the ability to quickly learn technical product applications
Ability to manage multiple priorities with a high level of accuracy, including order entry, follow-up, and issue resolution
Strong communication skills, with the ability to build relationships and resolve customer concerns effectively
Team-oriented mindset with a proactive approach to problem-solving; bilingual (Spanish/English) preferred
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you. Functional Area Sales Work Type On-Site Recruiter Elkin, Cassandra Req ID WCJR-033443 White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Languages
- English
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