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Human Resources Business PartnerZOOK Enterprises • Chagrin Falls, Ohio, United States
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Human Resources Business Partner

ZOOK Enterprises
  • US
    Chagrin Falls, Ohio, United States
  • US
    Chagrin Falls, Ohio, United States
Apply Now

About

Human Resources Business Partner

At ZOOK, our people are at the center of our success. This role offers the opportunity to make a meaningful impact on employee experience, organizational effectiveness, and business performance while supporting a collaborative and safety-focused manufacturing environment. You will be the main point-of-contact for all U.S. based employees for any HR processes, while still having a manager and team to rely on for collaboration and assistance.

About the Role

We're looking for an experienced and people-focused Human Resources Business Partner (HRBP) to support our manufacturing operations and help drive a positive, high-performing workplace culture based out of our Chagrin Falls, OH location. In this role, you'll partner closely with leaders and employees to provide both strategic guidance and day-to-day HR support across the employee lifecycle. You'll play a key role in talent acquisition, employee engagement, performance management, compensation and benefits administration, compliance, and workforce planning. Success in this position requires strong business acumen, sound judgment, and a genuine passion for supporting employees while helping the organization achieve its goals.

What You'll Do
  • Serve as a trusted HR partner to managers and employees across the manufacturing facility.
  • Provide guidance on employee relations, performance management, workforce planning, and organizational needs.
  • Support staffing assessments, employee development, succession planning, and change initiatives.
Talent Acquisition & Onboarding
  • Lead recruiting efforts from sourcing and interviewing through hiring and onboarding.
  • Coordinate background checks, employment eligibility verification, and new hire orientation.
  • Help create an exceptional onboarding experience that sets employees up for success.
Employee Relations & Engagement
  • Foster a respectful, inclusive, and engaging work environment.
  • Support employee recognition, appreciation programs, and engagement initiatives including employee engagement events throughout the year.
  • Address employee concerns and conduct investigations when needed.
  • Coordinate disciplinary actions and terminations in partnership with leadership.
Performance & Development
  • Support performance review processes, development planning, and performance improvement initiatives.
  • Coordinate and deliver training programs related to HR policies, compliance, and employee development.
Compensation, Benefits & Payroll
  • Administer employee benefits programs, including medical, life insurance, disability, retirement plans, and employee assistance programs.
  • Manage open enrollment and employee benefit changes throughout the year.
  • Own payroll administration and support in annual compensation review processes.
Compliance & HR Operations
  • Maintain accurate employee records, HR files, and job descriptions.
  • Ensure compliance with federal, state, and local employment laws and regulations, including FMLA, ADA, EEO, and COBRA.
  • Develop, implement, and maintain HR policies and procedures.
  • Track, analyze, and report on key HR metrics to support business decisions.
  • Stay current on employment law updates, HR trends, and best practices.
Safety & Workplace Well-Being
  • Participate on the plant safety committee and support workplace safety initiatives.
  • Assist with workers' compensation, occupational health, and safety-related programs.
What We're Looking For: Required Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Strong knowledge of federal and state employment laws and HR best practices.
  • Experience supporting HR functions in a manufacturing, industrial, or operations environment.
  • Excellent communication, relationship-building, conflict resolution, and problem-solving skills.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Proficiency with Microsoft Office and HRIS systems.
Preferred Qualifications
  • HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
  • Experience with ADP or similar HRIS platforms.
  • Experience with ERP systems.
  • Knowledge of change management principles and workforce planning.
What Success Looks Like

The ideal candidate is approachable, trustworthy, and solutions-oriented. They build strong relationships across the organization, handle confidential information with discretion, and create an environment where employees feel valued, respected, and supported. They are equally comfortable addressing day-to-day HR needs and contributing to long-term business objectives.

  • Chagrin Falls, Ohio, United States

Languages

  • English
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