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Systems Administrator I
- Brooklyn, New York, United States
- Brooklyn, New York, United States
About
Minimum Qualifications
Bachelor’s degree in a related field or equivalent
Preferred Qualifications
Management and supervisory skills
Excellent problem‑solving and troubleshooting skills in hardware, OS, networking, and applications
Experience with enterprise clustered and virtual hosting environments
Experience with infrastructure monitoring tools
Data center experience, including installation, management and support of storage devices and physical servers
Knowledge of security standards and best practices
Experience with automated configuration management (PowerShell)
Knowledge of database development and management concepts
Experience with L2/L3 networking (routing, VLAN management, load balancing, firewalls)
Familiarity with scripting and tools (Perl, Bash, Python)
Experience with software package management and versioning tools (YUM/RPM, Aptitude, Git)
Experience with 3rd‑party cloud hosting and services (AWS, GCS, Azure)
Lead and manage projects and follow through to completion
Experience with Team Dynamix
Dependability
Meet agreed‑upon objectives of projects and tasks in a timely manner
Complete routine requests in a timely manner
Create a seamless experience for clients and colleagues
Perform at a consistently high standard
Participate in an annual performance development process
Productivity
Set and meet realistic goals
Effectively manage time and stay on task
Document interactions with clients/colleagues and routine tasks in a ticketing system
Maintain productivity by delegating and collaborating with team members as appropriate
Relationships
Build and sustain positive, collaborative relationships with a wide range of clients and coworkers
Promote positive morale and serve as a positive representative of Franklin OIT
Attend department and college activities
Serve as an example for colleagues
Demonstrate professionalism and clarity in written and verbal communications
Teamwork
Demonstrate personal accountability and avoid blaming others
Participate in the usage and implementation of college‑wide tools and standards
Contribute to projects and tasks which have a college‑wide scope
Be available and proactive in assisting coworkers and clients during the workday
Train and coach team members
Manage workflows and processes within assigned team and/or projects and with team members
Strategic Planning
Demonstrate initiative in planning and organizing work within scope
Participate in and facilitate decision making and problem solving
Demonstrate alignment with Warnell OIT policies and priorities
Contribute to the development of standards and best practices
Engage with other colleagues and management to explore new technology, recommend alternative solutions and provide feedback on strategic vision
Physical Demands
Work evenings and weekends as necessary
Work in a standard office environment
Sit and work at a computer workstation for an extended amount of time
Work using electronic mail, telephone, in person discussions, paper form correspondence
Communicate effectively in writing, speaking, and listening
Organize and establish priorities; remember detail; multi‑task
Lift and/or move up to 75 pounds
Walk, stand, stoop, lift, kneel, climb
Duties / Responsibilities
Maintain multiple servers including file shares, license servers, and digital signage servers
Maintain Windows and Mac endpoints using Microsoft Intune
Write scripts using Windows PowerShell and shell to install software and automate processes for the School of Forestry’s computers
Write and configure GPOs/CSPs to ensure endpoints are adhering to security standards
Automate endpoint OS updates, software updates, and system updates
Set up and maintain new computers using Microsoft Intune and other Windows tools
Fulfill purchasing requests by answering questions and providing suggestions
Maintain relations with vendors and keep technology up‑to‑date
Troubleshoot advanced AV issues escalated by Tier1 technicians
Maintain all classroom computers and technology
Supervise, teach, and train other members of Warnell OIT including student workers
Maintain devices on the network as the Designated Network Liaison
Monitor network traffic using tools provided by UGA/EITS
Monitor the security of devices and servers with the Microsoft Defender portal
Assist in the escalation of tickets from Tier1 technicians
Support projects that improve the teaching and learning experience for instructors and students
Expand IT infrastructure through planning and collaboration with other units
Collaborate with staff and faculty to plan and implement upgrades
Collaborate with vendors to facilitate AV upgrades and warranty issues
Collaborate with EITS networking to facilitate network changes
Maintain a working knowledge base for the department to reference
Document changes to the computing systems and relay that information to the team through the change management channel
Maintain ticketing system and update for new processes within Warnell OIT
Work in cross‑functional teams to meet departmental technology requirements
Develop solutions for report or data access needs, explore or recommend technology solutions
Develop technical specifications for hardware needs and upgrades, assist with end‑user device support, and identify emerging technologies
Workday Shareholds 85% of duties in primary responsibilities and 15% in Network Liaison duties.
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status.
Contact Information Recruitment Contact: Malissa Russell | Email: mrussell@uga.edu
Applicant Documents Required Documents
Resume/CV
List of References with Contact Information
Optional Documents
Cover Letter
Unofficial Transcripts
Unofficial Letters of Recommendation
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Languages
- English
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