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Business Intelligence Analyst
- Washington, Utah, United States
- Washington, Utah, United States
About
We operate across multiple states and are rapidly expanding a network of rural clinics co-located with pharmacies. Our goal is to deliver scalable, high-quality care while improving access, outcomes, and cost efficiency.
Role Overview The Business Intelligence Analyst will help Pharmacy1st turn operating, clinical, pharmacy, and financial data into actionable insights.
This is a hands‑on role for someone who is highly analytical, detail-oriented, and comfortable working with messy data from multiple systems. You will build dashboards, analyse performance trends, and help leadership understand what is happening across our pharmacies, clinics, and growth initiatives.
You will work closely with finance, operations, clinical leadership, and the CEO’s office to ensure the company has accurate, timely, and useful reporting to support decision‑making.
This is not a passive reporting role. You will be expected to identify trends, surface issues, and help the team take action.
Key Responsibilities Business Intelligence and Reporting
Build and maintain dashboards for company, site, and service line performance
Create recurring reports for leadership, operations, finance, and clinical teams
Translate raw data into clear insights, trends, and recommendations
Ensure reports are accurate, consistent, and easy for non‑technical users to understand
Pharmacy and Clinic Performance Analytics
Analyse performance across pharmacy and clinic locations, including:
Revenue
Gross profit
Script volume
Payer mix
Drug mix
Clinic visits
Provider utilization
Patient retention
Identify drivers of site‑level performance and flag underperforming locations
Support analysis of new initiatives such as immunisations, LTC@Home, med sync, chronic care management, and loyalty programs
Data Infrastructure and Quality
Help organise data from multiple systems, including pharmacy dispensing systems, accounting systems, clinic systems, and spreadsheets
Develop consistent definitions for key metrics across the company
Identify data quality issues and work with teams to fix them
Build repeatable reporting processes that reduce manual work
Operational and Financial Analysis
Support finance and operations teams with ad hoc analysis
Help track run rate revenue, contribution margin, cash flow, and location‑level profitability
Analyse trends across locations to identify opportunities for growth or operational improvement
Support acquisition integration by helping onboard new sites into reporting systems
Dashboard Development
Build dashboards and reporting tools that allow teams to monitor performance in real time
Create views for executive leadership, site operators, finance, and clinical teams
Ensure dashboards focus on actionable metrics, not just data availability
Continuously improve reporting based on user feedback
Cross‑Functional Collaboration
Work closely with operations to understand site‑level workflows and reporting needs
Partner with finance to ensure consistency between operational data and financial reporting
Support clinical leaders in tracking quality, patient experience, and service line performance
Communicate findings clearly to both technical and non‑technical stakeholders
Qualifications Required
2 to 5 years of experience in business intelligence, analytics, data analysis, consulting, finance, or operations analytics
Strong SQL skills and experience working with relational databases
Experience building dashboards in tools such as Power BI, Tableau, Looker, Metabase, or similar platforms
Strong Excel or Google Sheets skills
Ability to clean, structure, and analyse messy data
Strong attention to detail and commitment to accuracy
Ability to translate data into clear business insights
Comfortable working in a fast‑moving, high‑growth environment
Preferred
Experience in healthcare, pharmacy, retail, or multi‑site operations
Familiarity with pharmacy, clinic, claims, or EHR data
Experience working with accounting or financial data
Experience with Python, dbt, or data warehousing tools is a plus
Experience supporting operators, not just producing reports
Interest in rural healthcare and building scalable operating systems
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Languages
- English
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