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Sales Operations ManagerSamsara • New York, New York, United States
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Sales Operations Manager

Samsara
  • US
    New York, New York, United States
  • US
    New York, New York, United States
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About

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role: Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, and processes for the organization. This role will partner with senior leaders across Samsara’s go-to-market teams to support our Enterprise Account Executives. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. The ideal candidate has exceptional customer service skills, proficient in maintaining customer records and compiling and analyzing performance reports which will drive efficiency for the Enterprise team.
This is a remote position open to candidates residing in the US
except
the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
You want to impact the industries that run our world:
Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
You have an innate curiosity about how businesses work:
One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers:
The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
You want to be with the best:
Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
You are a team player:
At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field.
Assist in refining the process for intaking and prioritizing requests to minimize friction points in the sales pipeline.
Identify pain points for sales representatives and develop solutions that improve their day-to-day effectiveness.
Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers.
Work on complex initiatives relating to corporate strategy and long-term goals.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
6-8 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
Ability to drive organizational change by project managing complex, cross-functional initiatives
Excellent communication skills with the AVP+ levels of the organization
Proficiency in Salesforce.com and the overall sales technology ecosystem
Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end
Experience in Lead to Cash systems and business processes
Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level
Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations
Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes
Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional
Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required
An ideal candidate also has:
High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly
Experience as a Salesforce administrator is a plus, but not required
$95,497.50 — $128,400 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit ourblog post here .
Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy.
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  • New York, New York, United States

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  • English
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