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Guest Service Supervisor (m/w/d) Front Office
- Hagen, North Rhine-Westphalia, Germany
- Hagen, North Rhine-Westphalia, Germany
About
Wir sind ein junges Hospitality-Unternehmen, welches sich mit großer Liebe zur Hotellerie und als Gastgeber mit Herz präsentiert. Mit unserem neu gegründeten Unternehmen setzen wir anspruchsvolle Projekte in ganz Deutschland um.
So betreiben wir bereits drei SAXX Apartments Häuser in Hagen und Leipzig, mit denen wir das „Wohnen auf Zeit“ neu interpretieren und sowohl private und geschäftliche Gäste mit frischen Lösungen und neuen Standards der Wohnqualität überzeugen.
Anstellungsart: Vollzeit, Teilzeit
Du bist unser Gastgeber und fühlst dich in den Bereichen F&B Service und Front Office wohl:
- Alle gängigen Empfangsaufgaben wie Check-In und Check-Out
- Gewährleistung reibungsloser Abläufe am Empfang
- Professionelle Handhabung der Gästewünsche
- Professionelle Gäste- & Reservierungskorrespondenz sowie Reservierungshandling
- Koordinierung von Informationen an betreffende Abteilungen
- Kassenführung inklusive Kassenabschluss
In unserer "all-day" SAXX Lobby und Bar werden morgens, mittags und abends qualitativ hochwertige Kleinigkeiten, passend zu unserem hochwertigen Bar-Konzept, angeboten. In einer intimen Atmosphäre bist du für den persönlichen Service unserer Gäste zuständig:
- Servieren von Speisen & Getränken
- Professionelle & engagierte Gästebetreuung
Du verfügst über eine abgeschlossene Ausbildung im Hotelfach oder kannst mehrjährige Erfahrung am Front Office und im F&B Service - in der gehobenen Hotellerie - vorweisen.
Wir erwarten von dir ein hohes Maß an Selbstständigkeit und Enthusiasmus für die Hotellerie. Du bist stets engagiert und arbeitest teamorientiert um das gesamte Projekt zu bereichern. Zudem überzeugst du mit deiner offenen und zuvorkommenden Art.
Du besitzt Vorkenntnisse mit dem Opera PMS und Office-Programmen wie Excel und Outlook.
Hervorragende Deutsch- und Englischkenntnisse in Wort und Schrift setzen wir voraus, weitere Fremdsprachenkenntnisse sind von Vorteil.
„Du bist SAXX, weil Du leidenschaftlich bist und unserem Unternehmen Seele einhauchst.“
Trifft diese Aussage auf dich zu, erwartet dich bei uns eine tolle Chance an der Weiterentwicklung einer neuen Apartment & Hotel Brand aktiv mitzuwirken und sich kreativ einzubringen. Freu dich auf ein junges, motiviertes Team und das Arbeiten in motivierter Atmosphäre mit neuster Arbeitsausstattung.
* Work-Life-Balance: Gerade in unserer Branche ist eine gesunde Work-Life-Balance wichtig. Deshalb verfügen wir über ein elekronisches Zeiterfassungsystem. Deine Stunden werden Minute um Minute getracked!
Profitiere zudem von unseren coolen Team-Benefits:
* Firmenevents & Teambuildings
* Übertarifliche Bezahlung
* Mitarbeiterwohnungen zu Sonderkonditionen
* Individuelle Benefits
Languages
- German
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