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Restaurant General Manager
- Jacksonville Beach, Florida, United States
- Jacksonville Beach, Florida, United States
About
Summary of Responsibilities:ProfitabilityHas primary accountability for the restaurant P&L and actively manages towards desired financial outcomesReviews key P&L lines to increase profitability for the restaurantDrives sales through proactive guest service, people development & operations managementGuestMotivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facilityManages the guest experience through operations and timely response to Guest issuesProblem solves guest feedback systems to determine root-causes and develops action plans to address issuesIdentifies and interacts with the community to engage prospective guest and execute on local marketing initiativesPeopleLeads the restaurant’s recruitment and selection process to build and retain an effective restaurant teamOn-boards new team members by training and guiding them through the certification processInspires the restaurant team by effectively managing individual and team recognition programsProvides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performanceOperationsManages restaurant labor using optimal Manager staffing and Team Member schedulingEnforces compliance with government regulations, employment laws and policiesEnsures that restaurant upholds operational and brand standards*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications and Skills:Must be at least eighteen (18) years of ageMust be proficient with Microsft Office and e-mailHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous restaurant management experienceStrong understanding of P&L management & drivers of restaurant profitabilityAbility to prioritize own and others’ work and time to meet deadlines and objectivesDemonstrated leadership skillsDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed for proper functioning of the restaurant
Languages
- English
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