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Inside/Counter Sales Associate - Mansfield
- Mansfield, Ohio, United States
- Mansfield, Ohio, United States
About
About Allied Supply Company is a 90-year family‑owned distributor serving the HVACR and air filtration industries across Ohio and surrounding regions. We are known for our long‑tenured team, collaborative culture, and commitment to promoting from within. Creating clear opportunities for career growth and leadership advancement in a stable, recession‑resistant industry.
Position Overview We are seeking a customer‑focused, driven Inside Sales Associate to support our Mansfield location. This role is the backbone of our daily customer interaction. You will own order processing, product recommendations, and relationship building with contractors and service professionals. You’ll play a direct role in driving branch sales while developing technical expertise and long‑term customer partnerships.
Key Responsibilities
Drive sales growth by supporting existing customers and developing new account relationships
Process orders, quotes, and returns accurately via phone, email, and in‑person interactions
Recommend HVAC/R and filtration products based on customer needs and applications
Provide technical support and product guidance to customers and team members
Act as liaison between customers, vendors, and internal teams to ensure timely fulfillment
Proactively follow up on quotes and open orders to close sales opportunities
Support outside sales team with quotes, sourcing, and account development
Maintain showroom merchandising and ensure product availability
Assist with inventory tasks including receiving, stocking, and order pulling
Resolve customer issues quickly and professionally
Qualifications
HVAC/R, filtration, or mechanical industry experience preferred
1–3 years of sales, customer service, or distribution experience
Strong communication and relationship‑building skills
Mechanical aptitude and willingness to learn technical products
Detail‑oriented with strong organizational skills
Team‑first mindset with a proactive, solutions‑oriented approach
Why Join Allied Supply
Profit sharing up to 25% of salary
Competitive pay (16% above market average) + health, dental, vision
Generous PTO and holidays
90+ year‑old financially stable company
Recession‑resistant industry
Clear path to advancement (Inside Sales → Outside Sales → Leadership)
Team‑oriented culture with long‑tenured employees
What Success Looks Like
Builds strong, repeat customer relationships
Consistently meets or exceeds sales and service expectations
Demonstrates product knowledge and problem‑solving ability
Takes initiative to grow accounts and improve branch performance
Contributes positively to team culture and daily operations
If you’re a motivated, customer‑focused professional looking to build a long‑term career in a stable and growing industry, we’d love to connect.
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Languages
- English
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