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Remote Customer Service Representative - Travel
- Johnson City, Tennessee, United States
- Johnson City, Tennessee, United States
About
Position OverviewWe are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative - Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process.This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.Client Support & Travel AssistanceAs part of the role, you will:Answer client questions and provide helpful travel-related informationCommunicate with travel suppliers to confirm reservations and important travel detailsMaintain accurate records of client interactions and travel bookingsStay updated on travel promotions, supplier updates, and destination informationProvide assistance to clients both before and after their travelSkills & QualificationsSuccessful candidates typically demonstrate:Strong customer service and communication abilitiesThe ability to work independently in a remote settingComfort using email, online platforms, and basic computer toolsStrong organization and attention to detailA positive attitude and professional communication stylePrevious experience in customer service or travel is helpful, but not required.What You'll ReceiveRemote work opportunityFlexible scheduling optionsAccess to travel industry training and learning resourcesOngoing support from an experienced travel teamTravel industry perks and supplier discounts when available
Languages
- English
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