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About
Managing relationships and communicating with project stakeholders at all levels Leading requirements-gathering workshops with business and technology stakeholders Documenting product requirements and acceptance criteria Identifying, defining and documenting business processes Documenting data flows and data maps Creating and maintaining the product backlog Developing QA strategies and test cases Supporting QA and UAT
Skills and Experience:
At least 5 years experience in a Senior Business Analysis, business-facing role Experience of working in the Education sector Stakeholder communication up to C-suite level Leading stakeholder workshops Managing diverse stakeholder groups Demonstrable ability to translate complex technical requirements into concepts which are easily understood by non-technical business stakeholders CRM Systems Analysis and Administration (ideally Salesforce) Customer Success / Customer Advocacy Systems Analysis and Administration (ideally Gainsight) Business requirements gathering and documentation Process mapping Managing product backlogs using standard tools (ideally Jira) Data management Data mapping Data manipulation (e.g.
Languages
- English
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