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Full Time - Sales Associate - Tools - ClosingDormont Manufacturing Company • Mount Sterling, Kentucky, United States
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Full Time - Sales Associate - Tools - Closing

Dormont Manufacturing Company
  • US
    Mount Sterling, Kentucky, United States
  • US
    Mount Sterling, Kentucky, United States
Apply Now

About

Your Impact at Lowe’s As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.
How We Support You Whether you need a part‑time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible schedules.
Make your well‑being a priority with multiple top‑tier health insurance options
Explore educational opportunities with Lowe’s tuition assistance program
Take charge of your financial future with a company‑matching 401(k) and optional Employee Stock Purchase Program
Gain extra savings with a 10% Associate Discount
Learn new trade skills with our Track to the Trades program
Visit https://talent.lowes.com/us/en/benefits for information about our benefit programs and eligibility.
Your Day at Lowe’s As a Customer Service Associate, you will welcome customers to Lowe’s and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.
Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Key Responsibilities
Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross‑functionally train in other areas of the store to help deliver the best customer service
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
Guide customers through shopping or checkout
Complete other duties as assigned
Minimum Qualifications
6 months experience using a computer, including inputting, accessing, modifying, or outputting information
6 months experience using common retail technology, such as smart phones and tablets
Reading, writing, and performing basic arithmetic (addition and subtraction)
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation
Preferred Qualifications
6 months of retail and/or customer service experience
Bi‑lingual skills
Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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  • Mount Sterling, Kentucky, United States

Languages

  • English
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