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VP, Account Executive - Client Service
- Boston, Massachusetts, United States
- Boston, Massachusetts, United States
About
Guidepoint's Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint's service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.
Guidepoint is seeking qualified candidates for a VP, Account Manager - Client Service on the Institutional Client Service team This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage.
This is a Hybrid position in our Boston office.
What You'll Do:
Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growthLead contract negotiations, pricing discussions, renewals, and commercial conversationsDrive upsell, cross-sell, and package expansions across existing accountsProactively meet clients in person and virtually to strengthen executive relationshipsIdentify and activate new users within existing client organizationsDevelop account growth strategies and revenue plans in partnership with service leadershipMonitor usage trends and intervene strategically to prevent churnServe as senior point of contact for escalations and high-level client discussionsPartner closely with client service teams to ensure flawless delivery and client satisfaction
What You Have:
3-5 years of experience in account management, relationship management, or consultative salesProven track record managing renewals and negotiating contractsDemonstrated success driving upsell and cross-sell revenueExperience managing mid-sized to large B2B client portfoliosStrong executive presence and ability to build C-level relationshipsComfortable conducting in-person client meetingsCommercially minded, proactive, and highly accountable
What We Offer:
The annual base salary for this position is $100,000 - $120,000. Additionally, this position is eligible for a yearly bonus of up to $12,000 based on performance.
You will also be eligible for the following benefits:
15 PTO Days, 10 legal holidays, and sick daysComprehensive Medical, dental, and vision plansWill match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plansCommuter benefits and a corporate discountsDevelopment opportunities through the LinkedIn Learning platformFriday happy hour, "Summer Fridays", and free snacks and beverages in the officeYear-round corporate athletic league
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-AA1
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.
Compensation
$100,000-$120,000 USD
Languages
- English
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