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Senior Manager, DevOps & SRE – Platform Reliability & Global OperationsQcells North America • Santa Clara, California, United States
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Senior Manager, DevOps & SRE – Platform Reliability & Global Operations

Qcells North America
  • US
    Santa Clara, California, United States
  • US
    Santa Clara, California, United States
Apply Now

About

Senior DevOps & SRE Manager – Platform Reliability & Global Operations A senior technical leader responsible for reliability, scalability, security, and operational excellence of a complex, multi‑platform ecosystem spanning applications, workflows, event streaming, and data platforms.
Location & Work Arrangement Candidates must work primarily within Pacific or Central Time Zone business hours to support collaboration with global teams. Employees within 50 miles of a Qcells office are expected to follow the company’s hybrid work policy of at least three in‑office days per week.
Responsibilities
Lead and scale a global, multi‑tier (L1/L2/L3) DevOps and SRE organization.
Design and operate follow‑the‑sun on‑call and support models.
Own incident management, including Sev‑1/Sev‑2 incident command and executive communication.
Define and operate SLOs, SLIs, and error budgets across apps, workflows, events, and data pipelines.
Oversee DevOps practices for CI/CD, Kubernetes, IaC, automation, and cost optimization.
Ensure reliable operation of event‑driven and telemetry pipelines.
Govern and manage third‑party DevOps and SRE vendors, including SLAs and escalations.
Drive operational maturity: postmortems, automation, reliability improvements.
Partner with security on secure operations, incident response, and compliance readiness.
Platforms in Scope
Application Platforms: Kubernetes, containerized systems, EMS telemetry & control.
Workflow Orchestration: Fleet Manager, Power Automate, cross‑system workflows.
Event & Streaming: Microsoft Event Hub, Event streams, Kafka, RabbitMQ.
Data & Telemetry: Microsoft Fabric, Kusto, PostgreSQL, TimescaleDB, Cassandra.
CI/CD & Infrastructure: GitHub Actions, Jenkins, Terraform, Helm, Ansible (Azure & AWS).
IAM across Azure and AWS.
Experience with SalesForce, Snowflake preferred.
Technical Strengths
Kubernetes and container platforms in production.
Azure (required) and AWS.
Event streaming and messaging systems.
Data pipelines and telemetry platforms.
Power pages, Power Automate.
CI/CD, Infrastructure as Code, and automation.
Observability and incident troubleshooting at scale.
Operational Expectations
Escalation management for on‑call and major incidents.
Willingness to work off‑hours when required.
Comfortable making high‑impact decisions under pressure.
Required Qualifications
15+ years in DevOps, SRE, Platform Engineering, or Production Operations.
5+ years leading globally distributed engineering teams.
Proven ownership of 24x7, mission‑critical production platforms.
Strong experience managing third‑party vendors / managed service providers.
Deep hands‑on experience with Kubernetes, cloud platforms, and event‑driven systems.
Preferred Qualifications
Solar industry experience (renewable).
Optional: other domain experience.
Use of AI Tools Qcells expects team members to leverage AI models and AI‑assisted tools in their daily workflows where appropriate. Candidates should be comfortable working in an AI‑augmented environment and applying sound judgment when using AI‑generated outputs. During the interview process, candidates will be asked to share examples of how they have used AI tools or models in their work.
Physical, Mental & Environmental Demands The essential physical, mental and environmental requirements for this job include standing 20%, sitting 70%, walking 10%. Pulling, pushing, carrying, and lifting up to 10 pounds are required. Typing, handling, and reaching are performed frequently.
Salary Range
This target salary range is for California positions only and should not be interpreted as an offer of compensation.
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  • Santa Clara, California, United States

Languages

  • English
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