Inside Mid-Market Client Manager

Key Responsibilities

• Own and manage a portfolio of acquisition Mid-Market customers, with accountability for acquiring new customers, growth, and overall account performance
• Develop and execute account plans focused on customer development, incremental revenue growth, and long-term value creation
• Own and sell the full Lenovo portfolio, including:
• End point devices (IDG)
• Datacenter & Infrastructure Solutions (ISG)
• Solutions & Services (SSG)
• Drive Lenovo's strategic priorities with a strong focus on: Infrastructure and datacenter expansion Advanced and attached services growth Deal quality, profitability, and PTM discipline
• Execute a structured, consultative sales approach to understand customer needs, identify whitespace, and advance expansion opportunities
• Lead pricing, configuration, quoting, and negotiation activities while maintaining margin awareness
• Build and maintain trusted relationships with customer stakeholders, including IT leadership, procurement, finance, and business decision-makers
• Partner closely with internal teams (ISG, Services, Product, Finance) and external channel partners to deliver integrated, end-to-end solutions
• Maintain strong pipeline hygiene, forecast accuracy, and opportunity management cadence
• Proactively manage renewals, expansions, and lifecycle transitions to ensure customer continuity and satisfaction
• Effectively position Lenovo's differentiated value versus OEM and channel competitors

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.