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Pending - Business Analyst

Smith Johnson Group
  • US
    Denver, Colorado, United States
  • US
    Denver, Colorado, United States

About

We’re seeking a mid-level ITS Business Analyst (5+ years experience) to support vendor-delivered technology projects and selected internal application initiatives. You will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. The role also contributes to production support, triaging issues and clarifying bugs with development and vendor teams.
Key Duties & Responsibilities
Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications
Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria)
Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests
Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes
Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids)
Coordinate UAT planning, scripts, and feedback loops; track defects to closure
Gather and refine requirements for internal application enhancements and minor projects
Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact
Qualifications (Business Analyst)
5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst)
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  • Denver, Colorado, United States

Languages

  • English
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