Central Quality Manager

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Central Quality Manager to lead quality management systems and drive continuous improvement across manufacturing operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Central Quality Manager will oversee quality standards, manage cross-functional quality initiatives, and ensure compliance with internal and external requirements while assisting this Supporting Quality Department as needed.

Department: Supporting Quality

Employment Type: Full Time

Location: SMC

Address: 12001 Braun Rd, #110, Mount Pleasant, Wisconsin, 53177

Workplace type: Onsite

• Ensure compliance with industry standards such as ISO 9001 and customer-specific quality requirements for electronics manufacturing
• Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis focused on SMT processes
• Oversee internal and external audits, including preparation, execution, and corrective action follow-up
• Monitor and analyze key quality metrics including first pass yield (FPY), defects per million opportunities (DPMO), scrap, and customer returns
• Develop and implement quality KPIs and dashboards specific to SMT, PCBA, and test processes
• Collaborate with Production, Process Engineering, Test Engineering, Supplier Quality, and Customer Quality teams to resolve quality issues
• Establish and maintain standard operating procedures (SOPs), work instructions, and quality documentation for SMT lines
• Lead cross-functional teams in problem-solving activities related to solder defects, component placement, and test failures
• Support new product introduction (NPI) processes including DFM/DFA reviews, process validation, and pilot builds
• Review and approve control plans, PFMEA, and process validation activities for SMT and assembly processes
• Oversee quality performance of SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
• Manage customer complaints and ensure timely resolution with effective corrective actions
• Serve as a key point of contact for customer quality escalations, audits, and technical discussions
• Oversee supplier quality performance for electronic components and PCB suppliers in partnership with Supply Chain
• Drive incoming, in-process, and final inspection strategies including AOI, X-ray inspection, and visual inspection standards
• Implement and maintain statistical process control (SPC) and data-driven decision-making across SMT lines
• Train and mentor team members on IPC standards, quality tools, and electronics manufacturing best practices
• Ensure compliance with IPC standards such as IPC-A-610 and J-STD-001
• Identify risks within SMT processes and implement controls to prevent defects such as solder bridges, tombstoning, and insufficient solder
• Support digitalization and automation of quality systems including MES and traceability systems
• Partner with leadership to define quality strategy and long-term improvement roadmap for electronics manufacturing
• Lead containment activities and rapid response efforts for major quality issues impacting production or customers
• Other Duties as assigned

• Bachelor's Degree in Engineering, Quality, Manufacturing, or related field preferred
• 5+ years of experience in quality management within SMT, PCBA, or electronics manufacturing environment preferred; 5+ years in quality management required
• Strong knowledge of Quality Management Systems (QMS) and ISO standards
• Experience with SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
• Experience with Lean, Six Sigma, and continuous improvement methodologies
• Proven experience leading audits, root cause analysis, and corrective action processes
• Experience with PFMEA, control plans, and process validation preferred
• Knowledge of IPC standards such as IPC-A-610 and J-STD-001 preferred
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and leadership skills with the ability to influence cross-functional teams
• Ability to manage multiple priorities in a fast-paced production environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with MES, ERP, or quality management software systems preferred
• Ability to sit, stand, and walk in an office and production environment and lift up to 25 pounds

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development. FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Stage 1: Applied

Stage 2: Review

Stage 3: Interview

Stage 4: Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register Your Interest