Senior Field Applications Engineer
McCann Systems
- Boston, Massachusetts, United States
- Boston, Massachusetts, United States
About
Position Summary This position focuses on testing and commissioning complex audiovisual systems. Your role will include working closely with the installation team as well as the project management team to troubleshoot issues, configure controls, and document test results to meet project goals.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Review audiovisual drawings and SOWs
Create and maintain system documentation
Test and troubleshoot point-to-point functionality of integrated systems in McCann shop prior to delivery to the job site
Coordinate with client network and AV teams as necessary
Install control programs, update firmware
Test and troubleshoot point-to-point functionality of integrated systems at the client site
Fine tune audio and video equipment/systems for optimal performance
Train the client on use of the system(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. May need to lift heavy items and work on ladders and lifts. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Some work will be performed at McCann office but must be able to travel to job sites as needed. Some US travel with overnight stays may be required.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Minimum of 5 years’ experience as a field engineer required
In depth knowledge of audiovisual systems operation and integration
Experience with commercial audiovisual equipment, products, and systems (specifically Crestron, QSYS, Extron, Biamp, Cisco, and Shure)
Skilled use of testing and calibration equipment
Ability to diagnose complex system issues
Advanced use of PC, proficient in Microsoft Office Suite
Excellent attention to detail
Professional and effective written and verbal communication skills (Maintaining accurate system documentation is a crucial part of the FAE role)
Ability to multitask and remain well organized without losing attention to detail
Commitment to client satisfaction
Certifications that are a big plus include AVIXA CTS, Crestron, QSYS, Extron, Biamp, Netgear, Dante, and Shure
Pay range is $40.00-$55.00 per hour based on experience. McCann Systems offers a comprehensive benefits package, including family health benefits, matching retirement contributions, paid time off, and more.
It is the policy of McCann Systems to provide equal employment opportunities to all employees and applicants for employment without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, military or veteran status, marital status, sexual orientation, citizenship status, religion, atypical hereditary cellular or blood trait, genetic status, domestic abuse status or AIDS and HIV status in all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay‑off and termination, and all other terms and conditions of employment.
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Languages
- English
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