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Quality Assurance & Customer Experience AnalystASM Research, An Accenture Federal Services Company • Jackson, Mississippi, United States
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Quality Assurance & Customer Experience Analyst

ASM Research, An Accenture Federal Services Company
  • US
    Jackson, Mississippi, United States
  • US
    Jackson, Mississippi, United States
Apply Now

About

ASM Research, An Accenture Federal Services Company, is seeking a candidate for a quality assurance role focused on monitoring customer interactions. This position will involve analyzing feedback to improve overall customer experiences, along with providing valuable train and feedback to agents and managers. The successful applicant will ideally possess an Associate’s Degree or equivalent experience and have 2-5 years in similar fields. This role offers a compensation range of $20.00-$25.00 per hour.
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  • Jackson, Mississippi, United States

Languages

  • English
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